Career Opportunities: Business Liaison (46035)

Career Opportunities: Business Liaison (46035)

Requisition ID 46035 - Posted - Permanent - College / Bachelors Degree

Provide direction and guidance to business partners to enable the best information technology solutions that meet business needs. The position bridges the gap between business partners and technology solution providers. It also participates in continuous improvement to ensure that Sigma execution capabilities are agile, effective, and efficient, and align with the organization’s strategic goals.

Strategic Business / Business Technology

• Attend the initiatives demand project portfolio related to Information Technology solutions.
• Stay abreast of internal and external best practices (benchmarking) and use business and industry best practices to direct and influence investment decisions made by the business.
• Provide consulting services to diverse business areas and identify and propose industry best practices.
• Support the Information Technology area in analyzing and designing technological tools that enable core processes, ensuring that the technological tools satisfy the conditions of the business process.
• Act as Project Manager for projects related to processes and technological solutions.
• Analyze and develop proposals for conceptual organization structures.
• Play the role of solution delivery, when agreed, by executing the activities of the corresponding project methodology.
• Support the management of relationships with process vendors, if needed.
• Other duties and responsibilities as assigned.

Business Relationship Management

• Build and maintain strong relationships with business partners, acting as a liaison between information & technology teams and the business partner.
• Communicate I&T strategy and value to business partners.
• Challenge customer requirements in pursuit of better technology solutions.
• Evaluate business partner satisfaction and take actions to improve the business relationship.
• Support the management of relationships with process vendors, if needed.