Director Sales

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Together, we will win as a team, no matter what lies ahead. We are a dynamic and innovative company looking for a motivated and results-driven Acquisition Director to join our team. Our team is focused on accelerating premium acquisition, increasing productivity and profitability, and fostering a culture of inclusivity and team engagement.

About the Role

We’re looking for a results-oriented leader in driving revenue growth and market expansion across all regions and diverse industries, with strong strategic thinking skills. The leader will have people management expertise where coaching, feedback, sales team motivation and productivity are key for the role. Proven track record in developing high-performing sales teams, implementing effective sales strategies, and fostering strong partnership relationships is required. The incumbent in this position is responsible for leading the F2F Consumer salesforce and developing and implementing strategic sales plans to acquire new customers for consumer and SBS.

Responsibilities

· Lead and manage a Team of 140+ people. Guide your direct reports to achieve higher conversion rates, build bigger pipelines, and faster sales closing cycles.
· Assure Salesforce achieve and exceed monthly targets.
· Develop and implement strategic sales plans to target businesses of various sizes with financial solutions according to their needs.
· Adapt sales strategies and plans based on market needs to achieve targets.
· Drive the sales team to build and nurture strong relationships with partners, focusing on understanding their financial needs and providing tailored solutions.
· Analyze market trends, competitor activity, and customer feedback to refine sales strategies and identify new business opportunities.
· Provide ongoing training, coaching, and mentorship to sales teams, fostering a culture of continuous improvement and professional development.
· Monitor and report on key performance indicators (KPIs), sales metrics, and overall team performance, presenting regular updates to senior management.
· Ensure compliance with regulatory requirements and internal policies within the sales operations.
· Foster a results-driven and customer-centric culture within the sales teams, emphasizing ethical and professional conduct.

Qualifications

· Over 8 years of experience with a bachelor’s degree in Finance, Business Administration, Marketing, or Engineering.
· Over 5 years of experience with an advanced degree (Masters, MBA, etc.).
· Experience in sales, business development, or customer management.
· Proven experience in developing and executing successful acquisition strategies.
· English business fluent.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.