Director of People Operations

At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Scotts Valley, South San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance.

Our Expanding Ecosystem: Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.

Position Overview: We are seeking a dynamic and experienced Director of Human Resources to join our global team at our Guadalajara, Mexico headquarters. This leader will collaborate closely with the HR Director in the USA to support our expanding global workforce. The ideal candidate will possess a strong background in Mexican employment and labor laws, talent acquisition, and talent development. They will play a pivotal role in enhancing HR efficiency, fostering a high-performance, in-office work culture, and supporting management at all levels within a fast-paced, high-growth technology start-up environment.

Key Responsibilities:

1. Strategic Partnership: Develop and implement HR strategies and initiatives aligned with the overall business strategy.
2. Data-Driven HR Leadership: Utilize data analytics to inform decision-making and optimize HR processes.
3. Compensation and Benefits: Maintain and oversee the pay plan and benefits program to ensure competitive compensation packages.
4. Training and Development: Assess training needs and develop programs to enhance employee skills and performance.
5. Team Leadership: Lead and mentor the HR team in Mexico, including HR Business Partners, fostering a collaborative and high-performing work environment.
6. Policy Development: Develop and implement HR policies and playbooks that empower business operations and align with organizational goals.
7. Culture and Engagement: Nurture a positive working environment, maintaining our in-office work culture.
8. Operational Excellence: Implement HR best practices to support a rapidly growing employee base.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
• 10+ years of progressive HR experience, with at least 3 years in a leadership role.
• Bilingual proficiency in English and Spanish, with the ability to conduct business transactions in both languages.
• Proven experience in using HR data analytics and AI solutions (preferred).
• In-depth knowledge of Mexican employment and labor laws.
• Demonstrated success in creating and exceeding strategic HR Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to thrive in a fast-paced, start-up environment.
• Proven success in designing and implementing scalable HR systems, policies, and programs.
• Experience with international HR initiatives, particularly in Latin America, and working within a matrixed organization.
• Experience supporting a Mexican workforce of 200+ employees in hyper-growth mode across multiple locations.
• Experience implementing AI solutions to streamline HR processes, enhance efficiency, and improve decision-making.
• Focus on data analytics to drive decisions, monitor trends, and apply emerging technologies and best practices in human resources and talent management to enhance organizational capabilities.

If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.

We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.

More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.

We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.

Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.

All roles are on-site only. Only English resumes will be considered.
#LI-Onsite