Delivery New Verticals Ops Project Sr Analyst

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

Team Overview

Join the New Verticals team for the Delivery (Couriers) and play a key role in driving success at one of the fastest-growing companies in Latam. In this data-driven role, you will contribute to defining and executing business projects that will shape new ventures for the DiDi operation from a delivery perspective.

We are looking for CURIOUS, proactive individuals with strong analytical and communication skills who can test hypotheses, present insights effectively, and collaborate with stakeholders to develop impactful strategies.

If you're passionate about using data to drive results, streamline processes, and uncover opportunities, we’d love to hear from you.

Role Responsibilities

• Working closely with the Product team to design, develop, and improve app functionality.
• Making tradeoffs with growth business areas between having a fast-growing operation vs a reliable one.
• Creating value for couriers and customers via a standardized process.
• Looking for new opportunities for DiDi to expand its delivery service.
• Developing dashboards and monitoring tools to enhance visibility and ensure alignment with other areas.
• Designing and implementing initiatives in collaboration with teams such as Grocery, Entrega, Product, and Delivery to ensure we reach our targets.

Role Qualifications

• Bachelor's degree in Engineering, Economics, Finance, Computer Science, Actuary, or any related bachelor’s degree.
• Expert working knowledge of Excel/Gsheets & SQL is a must. Programming languages (Python, R) highly appreciated.
• Startup mindset.
• Proven hands-on mentality, self-motivated and self-directed: feeling comfortable taking ownership to ensure solutions at micro and high level.
• Passionate about solving complex problems, with strong problem-solving skills that leverage data-driven thinking to analyze issues from multiple perspectives, uncover insights, and craft solutions in ambiguous environments.
• Attention to detail with swift execution.
• Stakeholder Management: Create processes to have optimal communication with all stakeholders, follow up on the project, and deliver results.
• Full proficiency in English & Spanish.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do.
• We are data-driven – We are strong believers in making informed decisions.
• We believe in Win-win Collaboration – Success is a team sport.
• We believe in integrity – Integrity is at the very core of our business.
• We always strive to do better.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That’s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment.