Datacenter Physical Security Operations Manager - Onsite in Queretaro

Overview

This role is 100% on site and it requires an advanced level of English in both spoken and written form.

As a Datacenter Security Operations Manager in Physical Security, you will be part of a global team dedicated to delivering the most trustworthy security program to protect the personnel, infrastructure, and data.

You will be accountable for physical security operations at datacenters and other related facilities within your applicable region and will collaborate with the vendor security guarding staff to meet collective security requirements and provide security capabilities, anticipate site-specific insecurity and security disruption (e.g., life safety, business operations, reputation) and lead discussions on developing strategies for mitigating risks and responding to residual risks.

You will communicate risk analysis findings and root cause analysis reports to internal and external stakeholders and leaders. This opportunity will allow you to accelerate your career growth, develop deeper physical security acumen and global security program management. The Datacenter Security Operations Manager must be located in the applicable region and will work from an agreed upon datacenter location.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Security Program Management

1. Oversee the implementation of physical security policies and procedures at applicable datacenters, ensuring Microsoft’s physical security vendor guard force has the resources and information to deliver physical security services that meet Microsoft and customer requirements to protect people, information, and critical infrastructure.
2. With minimal assistance, performs analysis to detect security threats, alerts, or risks and escalates to critical incident response team and/or external authorities, if necessary. With minimal assistance, implements security protocols to support the physical protection of company personnel and assets. With minimal assistance, delivers and maintains security programs in areas of responsibility.
3. Partner with datacenter operations, security systems, and other Microsoft stakeholders to ensure secure and continuous operations while maintaining a One Team, One Microsoft environment.
4. Continuously improve the efficiency and maturity of the overall physical security program at Microsoft datacenters, seeking data and recommending strategies and ideas to reduce churn, optimizing resources including budget management and forecasting, implement creative solutions to problems, scale, automate and simplify process whenever possible.

Security Leadership

1. Receive escalations/notifications of physical security and business impacting events and appropriately triage, ensure that regional leadership is kept informed through regular communication as appropriate and that the necessary personnel for managing an incident respond effectively.
2. On-call 24x7x365 and will travel periodically as planned or unplanned within or outside of assigned city/metropolitan area.
3. With minimal supervision, contributes to collaborative efforts with stakeholders to support security capabilities. Supports risk identification for datacenter insecurity and security disruption (e.g., life safety, business operations, reputation) to assist decision-makers in mitigating risks and responding to residual risks. With minimal supervision, summarizes and reports risk analysis to internal stakeholders and leaders.

Other

1. Embody our culture and values.

Qualifications

Required Qualifications:

1. 4+ years' experience in managing physical security operations.
2. Able to communicate well in English and Spanish.
3. Able to work onsite 100% of the time.
4. Able to be on call 24/7 for security incidents (emergencies).