Data & Analytics D&A Team Leader

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Data & Analytics D&A Team Leader.

Role Purpose:

We are seeking a highly motivated and experienced Data & Analytics (D&A) Team Leader to lead our D&A team in Mexico City. The successful candidate will have strong leadership skills, and a proven track record in building and managing high-performing teams. They will be responsible for enabling the business's growth and risk strategy by using data to provide insights, leveraging the latest in analytics tooling and technology to improve customer experience, and fostering a data-driven culture within the organization.

Main Activities:

1. Leverage internal and external data sources to better understand customer journeys, improve services, and enhance end-user experience.
2. Drive the adoption of new and emerging analytics technologies to enhance the team's capabilities and deliver innovative solutions to the business.
3. Manage relationships with key stakeholders, ensuring alignment of D&A initiatives with business objectives and priorities.