Data Analyst

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

The Data Analyst is responsible for overseeing the quality assurance standards for the whole Supply Chain, including Supply Chain measures, KPI, performance and metrics trending analysis, evaluation of our service from internal data to reveal what might be affecting our service, while providing feedback to Workstream Leads, OE Leads, and agents to provide recommendations for improvement on a regular basis.

Key responsibilities

1. Influence company strategy to achieve goals
2. Propose solutions based on conducted analysis and uncovered insights
3. Compliance gap detection
4. Develop a quality assurance program to include agent performance standards and workflow
5. Develop strategy for reporting, SLA, OTIF, NPS and other emerging performance scorecards for Supply Chain
6. Deliver Supply Chain trends, performance metrics, SLA, scorecard, and analysis
7. Implement, interpret, and maintain quality assurance standards within Supply Chain
8. Ensure suppliers are delivering accurate data and quality reporting
9. Identify areas of improvement for internal operations and supplier processing based on routine data received internally and externally
10. Facilitate decision making and prioritization based on data
11. Build ad hoc reports to easily visualize progress or gaps

Qualifications and skills

1. Ability to conduct root cause analysis and see connections between data and process
2. Strong analytical skills; able to compile and analyze data
3. Proven experience in development and execution of a quality assurance program
4. Ability to create and roll-out strategic vision and plan for all Supply Chain performance metrics and quality checks
5. Technology background; experience and understanding of Empowering Technology, HR Information Systems, and system interfaces
6. Excellent data manipulation and interpretation skills for use in understanding trends, performance analyses, etc.
7. Prepare and conduct quality assurance reviews and process audits for compliance
8. Strong analytical, problem-solving, and decision-making skills
9. Strong attention to detail
10. Effective listening and questioning skills, comfortable dealing with all levels in the organization, superior verbal, and written skills
11. Advanced PowerBi, Microsoft Office, and Outlook skills

Experience/ Education

1. Minimum 2+ years of proven Quality Assurance experience
2. Minimum 1+ years of proven metric trending reporting
3. Minimum 1+ years using sophisticated data management software and tools (SQL, Advanced Microsoft Excel, Power Bi, Visual Basics, SAP systems)
4. Bachelor's Degree in Quality, Data and Analytics, Communications, Computers/Management Information
5. Proficient in creating dynamic Dashboards and reports at different levels of detail using the Kerry tools

Non-Technical Skills

1. Excellent communication skills, both verbal and written, in English
2. Detail-oriented, thorough with documentation/communication
3. Ability to quickly adapt to changes in timelines and sequences, deal with ambiguity, and succeed in a high-pressure environment
4. Positive and flexible attitude to enable adjusting to different needs in an ever-changing environment
5. A drive to learn and master new technologies and techniques
6. Under limited supervision, ability to independently own work or team resources work in functional area, applying enhanced analytical skills to master data requests