JOIN OUR GROWING TEAM – CUSTOMER SERVICE REPRESENTATIVE
About Us: We are an exciting and rapidly expanding E-Commerce brand with an ever-growing presence, seeking top-tier Customer Service Representatives to help us continue to provide exceptional support to our loyal customers. Join us and be part of a dynamic team where growth opportunities are abundant!
Perks & Benefits:
$3-$4 USD per hour
Paid Time Off
Comprehensive Health & Dental Insurance
Holiday Bonus
Work from Home- Enjoy the flexibility of remote work
Room for Advancement -As we grow, so do your opportunities!
Responsibilities:
Respond to customer inquiries via email, phone, live chat, and/or social media
Assist customers with orders, shipping, product details, and returns
Maintain a high standard of quality in your responses
Provide friendly, efficient, and professional customer service every day
Requirements:
Fluent English: Written and verbal proficiency is essential
1 Year of Customer Service Experience: Proven ability to manage customer relations
Experience with Gorgias, Zendesk, Shopify is a plus (but not mandatory)
Strong problem-solving and communication skills
Ability to stay solutions-oriented and adaptable
Technical Requirements:
A personal PC or laptop with an i5 processor (or equivalent)
A stable internet connection with a minimum of 15 Mbps for both upload and download speeds