Customer & Route Optimization Analyst

Overview

We Are PepsiCo

Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place.

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years.

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world.

Know more: PepsiCoJobs

Join PepsiCo, dare for better.

Responsibilities

The Opportunity

The Customer & Route Optimization Analyst role will provide operational support to sales and GTM teams to ensure customer real time route management, account management and processing of sales strategy team.

Will work with cross-functional teams to ensure the proper functioning of the general sales operational processes by offering support to market teams.

Execute the Optima CLR Process Management agenda for LATAM through the guarantee of OLAs & SLAs established with the market.

Your Impact

As a Customer & Route Optimization Analyst, your responsibilities would include:

1. Managing the configuration process, including the collection of PEP and customer information for the assigned Markets/Operating Units (OU).
2. Identifying the route structure, including the number of routes per country/region/district, customer count per route, and route type.
3. Updating massive geocoding data, sharing and fixing errors, performing large-scale truck assignments (via SAP reports), and handling new customers, scorecards, and Power BI reports.
4. Gaining consensus with the business to centralize, standardize, and optimize customer and route information through the defined framework.
5. Validating correct truck-to-route assignments, addressing incorrect geocode configurations, identifying poorly designed clusters for customers, and fixing depot or loading day configuration errors for the assigned Markets/OU.
6. Building and maintaining business relationships with stakeholders across different markets, ensuring effective customer and database management for LATAM markets.
7. Notifying sales and GTM teams in assigned markets of system deviations, based on the sustainability model agreed upon with Market SC and Power BI stakeholders.
8. Preparing and presenting updates during weekly operational and tactical sessions with OU and stakeholder leads.
9. Developing status, performance, and productivity reports to monitor solution delivery effectiveness.
10. Supporting the continuous improvement of capabilities and their implementation.
11. Ensuring service delivery aligns with defined SLAs.
12. Being available to work flexible hours or adapt to market-specific needs.

Qualifications

¿Who Are We Looking For?

1. Accounting, Business Administration, or equivalent Bachelors' degree
2. 1 - 2 years of relevant professional experience
3. Proficient in full suite of Microsoft Excel (experience working with Macros)
4. Advanced English oral and written
5. Intermediate knowledge of Power BI

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

1. Opportunities to learn and develop every day through a wide range of programs.
2. Internal digital platforms that promote self-learning.
3. Development programs according to Leadership skills.
4. Specialized training according to the role.
5. Learning experiences with internal and external providers.
6. We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
7. Financial wellness programs that will help you reach your goals in all stages of life.
8. A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
9. And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.