CSR(Customer Service Representative) Analyst

Job Responsibilities: We are looking for a dedicated professional to manage transportation operations in Mexico, including air freight, land transportation, and express delivery.

This role involves handling order reception from Mexican customers and major U.S. clients, organizing and releasing shipping information, tracking shipments, coordinating customer deliveries, ensuring revenue recognition, and managing invoicing.

Additionally, the position will oversee the shipment of new products from the factory, including information collection, tracking, and logistics coordination.

The candidate will also support the supervision and management of customs affairs and delivery operations at the Hangzhou headquarters.

1. Responsible for transportation in Mexico, including air freight, land transportation, and express delivery.
2. Manage order reception from Mexican customers and major U.S. clients, organize and release shipping information, track shipments, customer deliveries, revenue recognition, and invoicing.
3. Oversee the shipment of new products from the factory, including information collection, tracking, and logistics coordination.
4. Support the supervision and management of customs affairs and delivery operations at the Hangzhou headquarters.

Job Requirements: This position is open exclusively to Chinese candidates due to cultural and custom-related prerequisites.

The ideal candidate should be proficient in English as the working language, with Spanish as a plus.

A relevant academic background in Logistics, International Trade, or Accounting is preferred.

While work experience is not a strict requirement, we highly value learning ability, stress resistance, and job stability.

Candidates with a valid U.S. visa will be given preference.

The work location is at Leaderway Mexico Factory.

1. Position available for Chinese only, main reason about this requirement is about culture and custom which is one of the prerequisites for this position.
2. Proficiency in English as the working language; Spanish proficiency is a plus.
3. Relevant academic background in Logistics, International Trade, or Accounting.
4. Preference for candidates holding a U.S. visa.
5. No strict requirements for work experience; key evaluation criteria include learning ability, stress resistance, and job stability.

Benefits: We offer free lunch on working days and provide accommodation for employees.