Controller

The Opportunity

Hyatt seeks a Finance Business Partner who embraces the principle of agile and is committed to cross-function collaboration aimed at implementing strategic financial strategies aligned with business objectives to deliver on key priorities for all stakeholders. This role reports to the General Manager and is pivotal in guiding strategic decision making and financial planning to drive the hotel’s achievements and profitability. You will be part of a team that is passionate about diversity, equity and inclusion, committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Controller oversees all financial operations of the hotel, ensuring accuracy, efficiency and adherence to financial regulations and standards. The Controller plans, organizes, directs, and controls the financial and control function of the division, reports operational results, and provides financial support to hotel management. The Controller is expected to embody the following core competencies and the following expertise.

Financial Management

1. Prepare and review all monthly and annual financial statements. Investigate, review and analyze the variance explanations, involving the department managers in this process. Identify areas for improvement and execute necessary corrective measures as required.
2. Manage and lead hotel on and off-site accounting functions to ensure proper fiscal management, timely and accurate reporting, and analysis. This responsibility also includes hotel financial and capital planning, budgeting, month-end financial close, accounting, and cash management.
3. Leads the development and implementation of a comprehensive annual business plan aligned with business objectives.
4. Complete the year-end process. Review and approve all reconciliations and audit work papers. Coordinate the external auditors’ visits, respond to auditor requests, approve all adjustments, reconcile the audited report to the hotel’s information and approve the audit.

Internal Controls & Risk

1. Ensures adherence to HMA terms and fulfills reporting obligations.
2. Maintain adherence to policies and procedures to ensure sound internal controls and segregation of duties.
3. Manage SOX Compliance.
4. Monitor and keep abreast of industry trends, local legislative changes and organizational behavior to inform sound business decisions.

Operational Leadership

1. Mentor and coach the finance team providing direction, training, and performance feedback to nurture their professional advancement and growth.
2. Support the development of future leaders in all areas of the hotel.
3. Empower employees with financial insights.
4. Supervise the Information Technology and Procurement function. Additionally, have a sound understanding of the hotel operational and back-office.
5. Cultivates and supports environment receptive to change.

Business Partner

1. Collaborate with management to devise and implement strategic initiatives aimed at cost efficiency and revenue generation enhancements to achieve business objectives without compromising core business values and relationships.
2. Nurture relationships with owners’ representatives and key stakeholders ensuring timely communication and submission of deliverables.
3. Embody a growth mindset and embrace change to drive value to stakeholders.
4. 4 years or more of finance career progression; preferred experience in hospitality, retail, or related industry.
5. Degree in Accounting, Finance, Hospitality, Business or related field preferred.
6. Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
7. Clear and concise written and verbal communication skills in Spanish – English is a plus.
8. Proficiency in Microsoft Office products.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We Welcome You

Research shows that women, people of color and other historically excluded groups tend to apply to jobs only if they meet all of the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.