CLM Quality Check Specialist

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of CLM Quality Check Specialist.

Responsibilities:

• Ensure the cases are audited in accordance with Independent Quality Function procedures and respective line of business procedures.
• Be informed of all procedural changes and implement the required changes in the quality assurance process.
• Identify, log, and discuss findings with Quality Function management, Production teams as applicable.
• Generate, coordinate the preparation of metrics on errors and feedback. Identify, analyze trends and submit reports to Quality Function Management.
• Facilitate accreditation/certification process within Quality Function.
• Apply compliance and maintain HSBC internal control standards.
• Provide logical justification for the decisions taken when completing the CMB profile.
• Identify Exceptions & Approvals required as per LOBP and ensure they are in place prior to profile being approved.
• Identify the Financial Crime Risk Indicators to escalate to in-country FCC.