Channel Account Manager - Mexico City

At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology.

We are Guardians of the Connected World. We are looking for exceptional talent to join our team.

About NETSCOUT

NETSCOUT has been helping the world’s largest organizations solve their most complex digital challenges for more than 40 years.

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world’s essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters – and stay unstoppable for a world that relies on them every second.

Position Summary

This position will be responsible for the execution of strategies and programs to grow NETSCOUT’s business while winning, maintaining, and expanding relationships with assigned channel partners. The Channel Account Manager represents the entire range of Service Assurance and Cybersecurity products and services to assigned partners and is responsible for achieving sales, profitability, and partner recruitment objectives. This position reports to the Director of Channel Sales.

Essential Duties and Responsibilities

1. Generate new business opportunities with channels.
2. Weekly meeting for pipeline review with account managers of the partners.
3. Visit end users with partners for opportunities review.
4. Set up new channel partners and oversee the onboarding process.
5. Implement channel marketing plans set out by the channel marketing team.
6. Work closely with sales teams within the channel partner to train and advise.
7. Report monthly on sales KPIs within channel partners.
8. Work to achieve sales and revenue targets as set by the Sales Director.
9. Help to create relationships between the NETSCOUT field sales organization and the distribution reps.
10. Give feedback to the marketing team on the success of sales promotions.
11. Address customer service issues as raised by the channel partner.
12. Identify and reach out to new potential channel partners.

Basic Qualifications/Skills

1. Bachelor’s degree in Business, Computer Science or related field.
2. 5+ years of previous experience of driving channel sales ideally within the same product category and channel.
3. 3+ years of previous experience selling through channels.
4. Excellent interpersonal skills and an ability to build strong relationships with partners.
5. Strong personal network within the industry.
6. Driven, highly motivated and passionate about sales.
7. Fluent in English and Spanish.

Preferred Qualifications/Skills

1. Professional sales training would be an advantage but not essential.

Working at NETSCOUT

At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. We strive to build a diverse workforce that reflects the communities we serve. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs. We offer a compensation package.

NetScout Systems, Inc. is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requirements:

Education: Bachelors (or equivalent work experience)

Job Type: Full-Time

Location: Mexico City, Mexico

Preferred Language: English

NETSCOUT endeavors to make NETSCOUT.com accessible to any and all users. If a reasonable accommodation is needed to participate in the job application or interview process, or if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Talent Acquisition at 978-614-4043 or by email. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.