Cash Application Specialist

The Cash Application Specialist will be responsible for interfacing directly with our customers throughout the world, both on the phone and via email. The Specialist will book bank statements on a daily basis; review and process credit/debit memos and reconcile customer receivable balances.

General Responsibilities

• Downloading payment details and self-billing invoices from customers’ websites
• Preparing and booking bank statements on a daily basis according to company's deadlines
• Register and assign customer deduction for verification
• Work pro-actively with other departments to identify and resolve issues
• Investigate customer queries, payment discrepancies
• Communication with customers in respect of missing documents and information via phone, email, mail
• Respond to customer inquiries
• Reporting of unapplied/on account receipts on a weekly basis
• Support other reporting activities, as required
• Perform reconciliation and month end activities as per schedule
• Support Tax and SOX audits as required
• Support other accounting projects, as necessary

• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience
• Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
• Strong communication skills; oral, written and presentation
• Strong organization, planning and time management skills to achieve results
• Strong personal and professional ethical values and integrity
• Holds self-accountable to achieving goals and standards
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
• Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers