Business Analyst Ecommerce and Growth

The Company: Birdman is the leading plant-based supplements and food company in Mexico. We're dedicated to delivering products that are delicious, nutritious, and environmentally friendly. As we experience exponential growth and expand into over 8 countries, we seek the brightest and most talented individuals to join our team. Help us advance our mission to make a positive impact on people's lives and the planet, and come build the next unicorn with us!

The Role: We are on a quest to find an outstanding Ecommerce Analyst to lead our digital commerce initiatives across multiple platforms such as Shopify, Amazon, MercadoLibre, and Walmart. This role is tailor-made for high-caliber recent graduates eager to dive into a role that will rapidly propel their careers in ecommerce. No prior experience in ecommerce? No problem—we provide the tools and training you need to excel and ascend. Birdman is not just a workplace; it’s a launchpad for your career. Here, you’ll be thrust into the heart of the ecommerce world, handling real challenges and driving tangible results from day one. You'll gain hands-on experience in an industry-leading company at the forefront of the health and sustainability sector. If you're looking to make a significant impact early in your career and fast-track your growth in a nurturing yet challenging environment, Birdman is your ideal destination.

The ideal Candidate: At Birdman, we welcome candidates from any academic background who are ready to dive into the dynamic world of ecommerce. What matters most to us is not your specific degree but your drive, ambition, and the cognitive and analytical horsepower to tackle complex challenges. You should have a demonstrable ability to learn quickly and adapt in a fast-paced environment. We're looking for individuals who are not just intelligent but also inherently curious, disciplined, and exceptionally conscientious. You should be a natural problem solver with a tech-savvy nature, ready to master various ecommerce tools and platforms swiftly. Fluency in both English and Spanish is essential, as you will be engaging with diverse teams and managing international operations. The ideal candidate thrives under pressure, is proactive in anticipating change, and seeks continuous improvement in all aspects of their work. Additionally, we highly value resilience and tenacity, particularly from those who have achieved their goals despite facing significant obstacles—whether it's running a side business, working while studying, or securing a scholarship under challenging circumstances. These experiences are a testament to your potential to thrive at Birdman.

Key Responsibilities:

• Marketplace Management: Take the lead in managing and optimizing our presence on major online marketplaces such as Amazon, MercadoLibre, and Walmart. Ensure compliance with marketplace standards, oversee promotional activities, and use analytics to drive listings optimization and sales performance.
• Keyword Research and SEO Optimization: Conduct in-depth keyword research and implement SEO best practices to significantly enhance visibility and search rankings on platforms such as Shopify, Amazon, and MercadoLibre.
• Listing Optimization: Regularly enhance product listings with a focus on detailed analytics and performance optimization to improve click-through and conversion rates.
• Inventory and Pricing Optimization: Utilize advanced analytical tools to manage inventory effectively and implement dynamic pricing strategies that balance supply, demand, and profitability.
• Automation and Operational Efficiency: Employ cutting-edge automation technologies to streamline processes, reduce manual efforts, and improve operational efficiencies.
• Basket Building and Customer Lifetime Value Enhancement: Strategically increase average order value and customer lifetime value through targeted marketing strategies and data-driven customer engagement tactics.
• Customer Service and Key Partnerships: Oversee customer service excellence and nurture strategic relationships with key partners and vendors to support operational and strategic goals.
• Performance Monitoring, Reporting, and Collaborative Initiatives: Rigorously monitor and report on ecommerce performance, working collaboratively with internal teams to align strategies and optimize results.

• Academic Excellence: Bachelor’s degree in any field, with a strong history of academic success.
• Tech-Savvy: Advanced proficiency in ecommerce platforms like Shopify; familiarity with marketplace tools such as Amazon Seller Central and MercadoLibre.
• Self and Fast Learner: Exceptional ability to quickly absorb and apply new knowledge and technologies.
• Data-Driven: Advanced proficiency in Excel and data analysis skills, with the ability to leverage data to make strategic decisions.
• Proven Ambition and Conscientiousness: Demonstrated ambition and meticulousness in academic, personal, or professional settings.
• ️ Bilingual Communicator: Fluent in English and Spanish, capable of managing international marketplaces and engaging with diverse teams.
• Super Smart with High Cognitive Skills: Exceptional intellectual ability and sharp analytical thinking to tackle complex problems and drive significant results.

Preferred Qualifications:

• Ecommerce Experience: Hands-on experience in ecommerce operations, especially in managing D2C and marketplace platforms.
• Advanced Data Skills: Proficiency in Power BI, SQL, Python, or similar tools to enhance data analysis and decision-making capabilities.
• Mission-Driven Enthusiast: Strong commitment to sustainability and health, passionate about contributing to a healthier world through eco-friendly and health-conscious practices.