Bilingual Customer Service Agent Remote Position en connectionnet | Oferta de Empleo en Ocosing[...]

connectionnet
Ocosingo
A distancia
MXN 50,000 - 200,000
Descripción del empleo

Bilingual Customer Service Agent (Home Office - Remote Position) No Prior Experience Required

Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience.

Key Responsibilities:

  • Customer Service: Respond to customer queries and requests.
  • Bilingual Communication: Communicate fluently in both English and Spanish, translating when necessary.
  • Problem Solving: Identify and resolve customer issues effectively.
  • Data Recording: Maintain accurate records of customer interactions.
  • Customer Education: Provide information about products/services.
  • Internal Collaboration: Work with other departments to address customer issues.

Requirements:

  • Communication Skills: Excellent interpersonal communication and empathy.
  • Problem Solving: Ability to find solutions.
  • Flexibility: Availability for rotating schedules and weekends.

Compensation:

  • Attractive and Competitive Salary
  • Statutory and Superior Benefits
  • Savings Fund
  • Performance Bonuses
  • Home Office (Remote Job)

100% Paid Training

If you are a student, we respect your school schedules. Both part-time and full-time positions are available.

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