Bilingual Client Support Specialist Legal Services en HRPV Human Resources Puerto Vallarta | Of[...]

Bilingual Client Support Specialist Legal Services

Are you bilingual in English and Spanish, with call center experience but looking for more than just a typical call center role? Join our team as a Bilingual Client Support Specialist, where your contributions will make a real impact, and you’ll be valued as an essential team member—not just a number.

Key Responsibilities:

Manage inbound and outbound client calls, delivering exceptional service and follow-up.

Coordinate and schedule appointments for clients and attorneys, ensuring smooth communication.

Assist with administrative tasks, including non-litigation legal documentation.

Draft, proofread, and organize essential legal documents for clients.

Provide accurate updates to clients regarding case progress and respond to inquiries effectively.

Qualifications:

Fluent in English and Spanish (fully bilingual).

Resident of Guadalajara or nearby areas.

High School Diploma, or partial college education (no degree necessary—we value your experience and drive).

Minimum of 6 months experience in customer service, ideally within a call center.

Basic skills in Microsoft Office (Word, Excel, Outlook).

Knowledge of legal services is a bonus, but not required.

Compensation and Benefits:

Competitive salary: 13,000 to 16,000 MXN per month, after taxes, based on skills and experience.

Career growth: Be part of an American-culture company with clear growth pathways, all while working in Guadalajara.

Legal benefits: IMSS, paid vacation, and Christmas bonus.

Referral bonus: Earn 5,000 MXN for referring successful candidates.

Work-life balance: Fixed Monday to Friday schedule from 9:00 AM to 5:30 PM EST.

All the US Holidays off.

Paid training: You’ll be supported from day one, with fully paid training to help you succeed.

If you’re ready to advance beyond the limitations of traditional call centers, apply today to become a valued member of our dynamic team! Send your resume in English to get started.

$10.000,00