Area Manager, Worldwide Operations

Amazon is looking for a high-potential leader to be part of Amazon's Operations specialized in warehousing and order processing to meet or exceed our customer expectations!

As an Area Manager, you will have the opportunity to exercise people-focused leadership while mastering the tools, processes, and operations created by the most customer-centric company on Earth. You will be a part of defining the future of online retail from a distribution warehouse environment, while motivating, mentoring, and coaching your team towards the common goal. As a servant leader, you will ensure that your team of Amazon Associates has all the tools needed to succeed in their tasks during a shift, engaging with them to maintain the highest levels of safety, quality, and performance.

Key job responsibilities

1. Lead, manage, and develop a team of 20 to 45 Amazon Associates.
2. Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates.
3. Partner with the management team to establish and maintain quality control standards.
4. Achieve performance metrics to deliver customer satisfaction.
5. Promote and implement process improvements.
6. Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
7. Create, manage, and support recognition and communication programs.
8. Ensure procedures are followed for building security and product loss prevention.

A day in the life

Daily activities of an Area Manager include:

1. Engage with your team.
2. Maintain safety standards.
3. Promote continuous improvement in all aspects of your responsibilities (safety, people, productivity).
4. Analyze metrics and seek improvement.
5. Collaborate with all areas within the premises.

Must be able to:

1. Stand/walk for up to 10 hours.
2. Walk with great frequency.
3. Access all areas of the building (ascend and descend ladders, stairs, and gangways safely and without limitation).
4. Regularly bend, lift, stretch, reach both below the waist and above the head.
5. Lift and move items.

Positive attitude is a must!

- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.