Application Engineer for Online Application Support Team

Application Engineer for Online Application Support Team

To better support our customer base during the development phase, we are growing our support team for our automotive processor range. Therefore, we are looking for an SW Application Engineer. In this role, you are the technical expert to support our customers along their design and development phase via our online support channels.

Together with the other global team members and the local experts, you make sure we can enable our customers to have a smooth and easy development with our product portfolio.

Your Responsibilities:

• Provide highly technical support to customers around the world designing with NXP Automotive microprocessors via our online support channels.
• Become the technical expert on S32G, S32V, and our next upcoming products like S32Z. This includes the SDKs, programming, and debugging tools for the respective microprocessors.
• Manage technical customer support activities, which might also include on-site customer support in the future.
• Support technical design-in.
• Provide technical product training.
• Prepare application notes and technical support materials.
• Develop reference designs and cooperate on the development of EVKs.
• Contribute to next-generation products by reviewing documentation and testing internal deliverables.

Technical Skills:

• SW engineer with experience in customer support.
• Strong automotive MPU background (preferably NXP product family), development tools, and development systems for embedded systems.
• Expertise in automotive communication technologies and protocols.
• Expertise in Linux embedded SW systems.
• Project management basic knowledge (customer-related projects).

Your Profile:

• Excellent communication and customer-facing skills.
• Target-oriented and clear focus on results achievements.
• Customer focus, focus on 'get things done'.
• Team player & multi-culturally sensitive, process and quality oriented.
• Analytic, accurate, creative, flexible, open-minded.
• Works independently, takes initiative.

Educational and Experience Requirements:

• Bachelor/Master in Software Engineering or similar.
• Experience in embedded software development.
• Proven customer-facing role.
• Fluent English is mandatory.
• At least 2 years of experience.