Americas Regional IPMO Lead

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View more categories View less categories Sector Construction and Building Services Role Manager Contract Type Permanent Hours Full Time

Position Status: This opportunity is for a secured role that is due to commence in August subject to approval. If you would like to be considered as we progress with this position, please click to apply.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our Consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

The client is a global bank with Corporate Real Estate (CRE) operations in more than 60 countries including c270 office buildings and c2,500 branches. Their ambition for the CRE function is to be trusted advisers to their global businesses and functions, helping them to balance service, cost, and risk. This they plan to accomplish through working with key strategic industry partners to bring innovation and new working practices to their workplace. Mace will lead the global Independent Project Management Office (IPMO). The client's vision for the IPMO is that it will represent the client across all CRE towers and with key internal stakeholders. The IPMO responsibilities will include:

• Driving the client CRE strategy
  
• Assurance
  
• Delivery and Compliance
  
• Performance management
  
• Planning and Capital Management
  
• Commercial management
  
• Design and Engineering Standards
  
• Implementation of a suite of digital tools

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well:

• You will be a leading advocate of Mace's value of Safety First, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.
  
• You will possess advanced technical expertise in local Health and Safety rules and regulations relevant to project portfolio.
  
• You will champion a diverse and inclusive working environment and understand the importance of the wellbeing of the people you manage.

Client focus - Deliver on our promise:

• You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
  
• You will be the relationship owner and primary contact for Mace executive team engagement, and responsible for ensuring efficient governance to achieve our strategic priorities.
  
• You will be responsible for key client relationship management, and converting the client's vision into a deliverable onsite plan.

Integrity - Always do the right thing:

• You will have full budgetary oversight and ensure operations are fiscally and ethically viable, and meet organisational and legislative compliance obligations.
  
• You will directly influence long term development of strategy for a function or Business Unit (BU), creating a sustainable business future.
  
• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity for our people to excel:

• You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.
  
• You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.
  
• You will provide expert technical advice and leadership support to Delivery Teams, creating a culture of ownership, promoting roles and responsibilities.

This role is an embedded within the client organization requiring attendance in the office minimum 3 days per week. The location of the role is Mexico and is responsible for oversight of all capital works for the Americas region portfolio, which consists of over 1,100 premises covering office, branch, datacentres and ATMs.

You'll be responsible for:

• Establishing regional Innovation working group.
  
• Representing Capital Services.
  
• Acting as conduit with other CS workstreams within the client organization to ensure consistency/ appropriate inputs.
  
• Co-ordinating all activities across the IPMO team to deliver a world class service to the client.
  
• Supervising and directing the delivery of all performance management within the account including all aspects of Digital Services.
  
• Overseeing technical standards and governance framework assurance.
  
• Providing expert advice and support to all projects within the client portfolio. Partners with clients exceeding their expectations and building strong professional relationships mindful of their cost, risk and service aspirations.
  
• Acting as the PMO and Project Controls Subject Matter Expert on behalf of the client.
  
• Growing the account through impeccable delivery of the contracted service providing a foundation for enhanced revenue contributing additional services.
  
• Working collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You'll need to have:

• Significant experience of effective PMO and project controls leadership on significant/landmark PMO projects.
  
• Significant experience of leading the effective deployment of robust global PMO
  
• Project controls strategies/frameworks and integrated project controls methodologies.
  
• Expert knowledge of risk tools, techniques and software (e.g., MS office and Power BI, Aconex, Primavera P6 and RiskHive, @risk, Primavera Risk Analyser).
  
• Ability to manage activities with significant uncertainty or ambiguity providing effective consultancy to clients and other key stakeholders to drive effective outcome/s.
  
• Practical application and understanding of the opportunities related to data analytics and intelligent reporting, Power BI and other reporting suite tools.
  
• Strong business development skills and commercial awareness/acumen (e.g. cross selling Mace services into client organisations).
  
• Strong understanding of construction and related industry, trends, innovation and associated threats and opportunities.
• Deep domain knowledge of providing PMO and project controls leadership in collaboration with external bodies, professional institutions and peers.
  
• Experience of working client side as well as consultancy.

You'll also have:

• Manages upwards effectively and constructively challenges client
  
• Leads others effectively, gives clear direction, coaches and supports others to reach their full potential.
  
• Mentors and develops the PMO team and others in the business; provides a safe work environment to learn and mature, sharing knowledge and experience.
  
• Adapts and reacts well to changing priorities and requirements (both business and project).
  
• Demonstrates a growth mindset and explores innovative approaches, in pursuit of a better way.
  
• Embraces new technology and helps others to adapt.
  
• Takes responsibility for their actions, leads by example and acts in an ethical, legal and responsible way.
  
• Understands personal strengths and weaknesses and introduces the right selection of skills and competencies to balance.
  
• Recognises and actively pursues the collective power of diverse and inclusive teams. Champions inclusivity.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

If you would like to make a confidential enquiry, please contact Jennifer Camhi in the recruitment team.

Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the 'Refer a friend' feature found within the relevant job.

Company

If you can bring a different perspective to help us shape the cities of tomorrow, take a look at the opportunities we have to join us.

Fortune favours the brave - and so do we

At Mace we empower our people to be collaborative, curious and embrace their entrepreneurial spirits. We aim to attract the best and brightest people, whatever their background, to bring new perspectives to some of the most challenging and inspiring projects around the world.

You might be part of our healthcare team delivering critical hospital care units, or our education team creating schools to inspire our future leaders. You could be a graduate working on the world’s tallest building, or be managing the construction of world-leading cultural landmarks. Whatever your passion, we have an opportunity that will bring out the best in you.

At Mace we want you to feel comfortable from day 1, so for any questions about a career at Mace, including application advice, please contactpaul.deaville@macegroup.com for a confidential chat.

Our clients say that it’s our people that make the difference

Our people think harder, do better and go further. Every day at Mace is an opportunity to think and do things differently. We were founded more than 30 years ago, and every day our entrepreneurial culture plays a huge role in our success. We exist to seek out the world’s most interesting projects that challenge and excite us.

We want our employees to thrive and achieve their highest potential. We are passionate about creating an environment that provides opportunities for the most stimulating and fulfilling careers. We encourage innovation and welcome new perspectives by attracting and developing people with diverse talent who inspire our thinking, challenge our solutions and enhance our culture.

At Mace you can deepen your knowledge, expand your skills, see the world and get to work with both inspiring colleagues and influential clients – whatever your passion, we have an opportunity that will bring out the best in you. But don’t just take our word for it; below you can see what some of our people had to say.

Reward and recognition

We invest in our people and provide a strong benefits package, which in the UK includes:

• 22 days of holiday, plus two ‘Mace Days’ to support work-life balance, bank holidays and December holiday shut down
• Contributory pension scheme
• Life assurance
• Highly competitive maternity and paternity package
• Reimbursement of professional subscriptions and membership fees
• Season ticket loan
• Annual health screening
• Private medical insurance
• Sponsorship of education schemes (on approval)
• Continuous on the job training and development
• Cycle to work scheme
• Our international benefit packages are comparable. Please contact our recruitment team for more information.

We know that many parents can face challenges when balancing the demands of work and their home lives. At Mace, we fully support our people when they choose to balance their career with family life. We offer enhanced family leave, as well as options for flexible working and alternative working patterns to support and improve the work-life balance of our employees.

Our performance management and appraisal approach is based on ability and talent. Top performers are recognised for both their contribution to projects and their broader contribution to the business.

At Mace we appreciate the differences that everyone brings to work and we recognise the importance of people being free to be themselves.

Regardless of age, sex, marital status, sexual orientation, disability, race, colour, nationality, ethnic or national origin, religion, or affiliation to any political party, we embrace diversity and believe in creating an inclusive environment where every Mace person is treated equally, fairly and with respect.

We are proud partners of Stonewall’s global diversity champions programme that ensures all LGBT+ staff are accepted without exception at Mace.

Mace’s corporate purpose statement is ‘Redefining the boundaries of ambition’.

Support for disabled employees is provided by:

Our recruitment and HR Teams have undertaken disability awareness training and are eager to provide an inclusive and accessibility experience to job applicants and new colleagues.

Enabled at Mace – employee network. Its aims are to support its members and, to "to raise awareness and remove barriers around disability, neurodiversity and other impairments” to support their aim to create an inclusive and diverse workplace for everyone.

Disability Confident – We are using the requirements of the government scheme to create an inclusive environment for disabled job applicants and existing colleagues.

Clear Assured – an externally verified accreditation around equality, diversity and inclusion practice across our business, driving improvements to our policies, processes and practices.

Recite Me – an assistive technology tool that provides access support to all employees. It is located on our intranet site, our website and job vacancy platform.

Mace are member of the Business Disability Forum, giving access to a wide range of resources and information. Our line managers have access to their confidential support line.

Silver Clear Assured Award

ridi - Recruitment Industry Disability Initiative Awards 2021 - Highly Commended Category

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