Administrador de Recursos Humanos

POSITION OVERVIEW

MCI es una empresa líder en Externalización de Procesos de Negocio (BPO) que se especializa en ofrecer soluciones personalizadas para satisfacer las diversas necesidades de nuestros clientes. Con un compromiso con la excelencia y un enfoque en la innovación, nos hemos establecido como un socio de confianza en la industria.

Estamos buscando un Administrador de Recursos Humanos dedicado y orientado a los detalles para unirse a nuestro equipo. Como miembro clave de nuestro departamento de Recursos Humanos, desempeñarás un papel vital en el apoyo a las funciones de RRHH y en asegurar el buen funcionamiento de los procesos de RRHH. Tus responsabilidades incluirán la gestión de registros de empleados, facilitar los procesos de reclutamiento, asistir con la nómina y proporcionar apoyo general de RRHH a los empleados y la gerencia.

POSITION RESPONSIBILITIES

Responsabilidades Clave:

• Mantener y actualizar los registros de empleados, incluyendo información personal, historial laboral y descripciones de puestos.
• Asistir en el proceso de reclutamiento publicando vacantes de trabajo, revisando currículums, programando entrevistas y realizando verificaciones de referencias.
• Facilitar el proceso de integración para nuevos empleados, incluyendo la preparación de cartas de oferta, la realización de sesiones de orientación y asegurando que toda la documentación requerida esté completa.
• Gestionar los procesos de salida para empleados que dejan la empresa.
• Apoyar el procesamiento de la nómina recopilando y verificando información de control de tiempo, atendiendo consultas relacionadas con la nómina y asegurando pagos precisos y oportunos.
• Asistir a los empleados con la inscripción en beneficios y atender cualquier pregunta o preocupación relacionada con los beneficios.
• Asegurar el cumplimiento de las políticas de la empresa, así como de las regulaciones locales, estatales y federales en materia de prácticas laborales.
• Servir como punto de contacto para los empleados en cuestiones relacionadas con RRHH, proporcionando orientación y apoyo según sea necesario.
• Preparar y mantener informes y documentación de RRHH según se requiera.
• Coordinar sesiones de capacitación y asistir en el desarrollo e implementación de programas de capacitación para empleados.
• Proporcionar apoyo administrativo general al departamento de RRHH y asistir con proyectos especiales según sea necesario.

CANDIDATE QUALIFICATIONS

¿TE PREGUNTAS SI ERES UNA BUENA OPCIÓN PARA ESTE PUESTO?

Se alienta a todos los solicitantes positivos y motivados a postularse. Los candidatos ideales para esta posición son altamente motivados y dedicados, y deben poseer las siguientes cualidades:

• Licenciatura en Recursos Humanos, Administración de Empresas o un campo relacionado.
• Experiencia comprobada en un rol similar de RRHH o posición administrativa.
• Sólida comprensión de los principios y prácticas de RRHH, incluyendo reclutamiento, relaciones con los empleados y cumplimiento.
• Excelentes habilidades organizativas y de gestión del tiempo.
• Gran atención a los detalles y precisión.
• Efectivas habilidades de comunicación e interpersonales.
• Dominio de Microsoft Office Suite (Word, Excel, PowerPoint) y software/sistemas de RRHH.
• Capacidad para manejar información confidencial con discreción.
• Alto nivel de profesionalismo e integridad.
• Capacidad para trabajar de manera independiente y en equipo.
• Capacidad para leer y hablar inglés con fluidez.

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.