Account Manager II

Una oportunidad de crecer con nosotros
¿Disfrutarías trabajar en el acelerado mundo de la tecnología industrial? Si es así, te tenemos una oportunidad sobresaliente para unirte a nuestro Equipo Watlow, donde trabajamos con muchas de las más grandes compañías como líderes en tecnología y soluciones. Estamos generando impactos positivos cada día que nuestras soluciones enriquecen la vida de las personas en todas partes.

Este puesto está localizado en nuestro Campus de Manufactura de Clase Mundial en Querétaro, Mx. Trabaja en uno de nuestros cinco avanzados edificios, que incluyen siempre una enfermería, cafetería, transporte, y estaciones de trabajo ergonómicos.

About the Role
As the Account Manager II, you will be responsible for the daily support and management and ownership of the account needs and their interaction within the business. The development of quote proposals, offering of technical advice, communication and management of all manners of commercial and technical issues are routine for the assigned accounts.
Find a challenging opportunity producing high-quality products that will serve leading companies in industries such as semiconductor manufacturing, sustainable energy production, medical equipment and food safety. You will contribute to Sales area.
Working within our constructive culture as Account Manager II you will advance and develop your autonomy, mastery and purpose, through coaching and leadership provided by your team leader.
Watlow understands that you can’t do your best work if you don’t have a real understanding of the Watlow business as well as strong relationships with team members from across the organization. At Watlow you will have many opportunities, both formally and informally, to build and maintain the cross-functional knowledge and relationships that you need for a successful and rewarding career.

In the role of Account Manager II you would be located at our Marqués South facility that is in Parque Industrial El Marqués, Queretaro, Mexico.

Your Key Responsibilities

• Provides the daily support and management of the account needs and their interaction within the business.
• Provide forecasting data for incoming sales during sales operating financial planning (SOFP) processes.
• Maintain and grow selected accounts, manage commercial topics including terms, pricing guidelines, and stocking agreements.
• Monitor, evaluate, and respond to customer complaints, application problems, returns and technical support.
• Review customer specs for compliance, accuracy, feasibility and provide quotations per customer request.
• Provide quotations and technical advice as needed.
• Manages the account management plan.
• Ensure timely response to customer related inquiries, complaints and application problems.
• Provide customer scorecard management and reporting to the organization.
• Participate in periodic customer business reviews.
• Manage and communicate customer special requirements (copy exact, First Article Inspection (FAI), Registration, Evaluation, Authorization and Restriction of Chemical Substances/ Restriction of Hazardous Substances (REACH/RoHS), etc.)

• Engineer degree, master’s in business can be a plus.
• Advanced English required.
• At least 5 years of experience.
• Negotiation skills.
• Forecasting.
• Industry applications and processes.
• Project Management.

Submit your English resume

Prestaciones: El plan de compensación total Watlow
Tu salud, el bienestar y estabilidad financiera tuyos y de tu familia son una prioridad para nosotros. El plan de compensación total Watlow incluye una compensación competitiva y un abanico de prestaciones y beneficios para mejorar tu carrera:

• Sueldo con pago quincenal.
• Seguro de gastos médicos mayores.
• Seguro dental.
• Seguro visual.
• Fondo de ahorro 13%.
• Vales de despensa 10%.
• Prima vacacional 50%.
• Prestaciones de ley.

COVID & Seguridad: Watlow está comprometido con brindar un ambiente seguro y limpio para laborar para todos los actuales y futuros miembros del equipo. Nuestro proceso de reclutamiento es una combinación de actividades virtuales, por teléfono y presenciales hasta el momento de ingreso. Tu seguridad es nuestra prioridad principal.