Account Executive, Existing Customers, Google Workspace (English, Spanish)

Please submit your resume in English - we can only consider applications submitted in this language.

For Mexico:

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mexico City, CDMX, Mexico; Santiago, Chile; São Paulo, State of São Paulo, Brazil.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with business and relationship management in the technology industry in a Software as a Service (SaaS) or cloud environment.
• Experience managing internal and client-facing projects, and working with engineering teams, sales, and partners.
• Ability to speak English and Spanish fluently in order to communicate in this customer-facing sales role.

Preferred qualifications:

• Experience promoting productivity software solutions.
• Experience executing email campaigns through marketing automation and CRM tools.
• Experience translating analysis and insights into business plans.
• Experience with and passion for Google Workspace and Google Cloud solutions.
• Ability to manage multiple tasks with shifting priorities and varying deadlines.
• Excellent organizational and project management skills.

About The Job

As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate for the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what’s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.

In this role, you will bring Google's portfolio into Small and Medium Business (SMB) companies around the world. You will help to ensure that customers get a tailored experience, from initial contact to full on-boarding with Google Workspace. You will also work with Google's SMB Account Management team to ensure that existing customers are optimizing Google’s suite of products.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities:

• Manage a portfolio of existing Google Workspace customers to maintain and grow their existing business.
• Work with reseller partners to generate business opportunities within their customer base.
• Identify opportunities to advocate for other products (e.g. Google Cloud Platform).
• Share customer feedback with Product and Marketing to improve the overall customer experience.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.