Customer jobs in United States

We are seeking a proactive and results-driven Retail Area Manager that willing to relocate any area in Indonesia to oversee and manage all operational sales and service activities at our retail branches. Your role will involve implementing initiatives to increase Gross Profit After Direct Cost (GPADC) through strategic sales programs, improving customer experience, conducting internal branch audits, conducting feasibility studies for market trends and new store locations or lease extensions, controlling Stock to Sales Ratio (SSR), building relationships with government entities, institutions, and other organizations/groups, and ensuring the successful execution of operational management activities to achieve sales targets, store health targets, product health targets, and SSR targets at the Branch.

• Supervised 10-15 store across area operational.
• Develop and execute sales programs to increase GPADC and achieve sales targets.
• Implement customer experience improvement programs to enhance customer satisfaction and loyalty.
• Conduct internal branch audits to ensure compliance and operational efficiency.
• Conduct feasibility studies to recommend market trends and new store locations or lease extensions.
• Control Stock to Sales Ratio (SSR) to optimize inventory management.
• Build strong relationships with government entities, institutions, and other organizations/groups.
• Ensure the realization of excellent operational management activities to achieve Branch targets.

• Bachelor's degree in Business Administration, Marketing, or related field; MBA is a plus.
• Proven minimum 5 years of experience in handling multiple store area retail, with a track record of achieving sales targets and operational excellence.
• Strong leadership and decision‑making skills, with the ability to inspire and motivate teams.
• Excellent communication and interpersonal abilities, with a customer‑centric approach.
• Analytical mindset with the ability to interpret data and make strategic decisions.
• Experience in conducting feasibility studies and recommending market trends and new locations.
• Knowledge of inventory management and controlling Stock to Sales Ratio (SSR).
• Willing to relocate any area in Indonesia (first homebase: Samarinda).

At EIGER, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file.

Founded in 1979 in Bandung, Indonesia, Eiger has grown from a small brand with two sewing machines to the leader of the Outdoor & Lifestyle industry in Indonesia. Through PT. Eigerindo Multi Produk Industry, Eiger continues to lead Tropical Adventure in innovation through mountaineering, riding, and lifestyle products. Revered for its quality and commitment to products that push the boundaries of exploration, Eiger is setting its sights on new global markets and looking to expand with people who are up to the challenge.