Veterinary Receptionist (Maternity Leave)

British Veterinary Association; Bath; On-site; GBP 40,000 - 60,000

Job description

Bath Veterinary Group are hiring!

Here at Bath Veterinary Group, we are on the lookout for a Veterinary Receptionist to join our team to cover maternity leave. The successful candidate will ideally possess previous reception and customer service experience. You will need to be confident and able to interact with our clients, providing a consistently high level of service and customer care. This position includes travel between all Bath Vets branches, located in and around Bath, Melksham, and Keynsham. You must be able to travel between surgeries in the same day.

Experience with customer service and administration tasks is essential, alongside being computer literate. This is a busy and demanding role; you must be able to cope well under pressure and multitask.

About the rota

This role includes weekend work and a shift pattern between 7:30 am - 7:30 pm, working across all our branches. Rotas will be given at least 1 month in advance.

What does the role involve?

1. Meeting and greeting clients
2. Booking appointments
3. Dealing with any queries
4. Taking payments
5. Dispensing medication
6. Interacting with customers

Join an established practice

Located in the stunning city of Bath, Rosemary Lodge is a long-established Tier 3 veterinary hospital equipped with state-of-the-art facilities, including on-site MRI, CT, digital X-ray, dental X-ray, and in-house diagnostic capabilities. We take pride in fostering a friendly and supportive working environment with a strong emphasis on staff wellbeing. Our team is actively encouraged to enhance their skills and knowledge through in-house training and CPD opportunities.

Why Join Us?

By joining our team, you'll become part of a group dedicated to providing exceptional care for both clients and their pets. We offer a supportive, friendly working environment and great benefits, including:

1. 6.6 weeks annual leave
2. Additional annual leave for your birthday which will be added to your holiday allowance
3. Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
4. Cycle to work scheme
5. Initiatives focused on employee wellbeing
6. Non-accidental injury support
7. Learning and development opportunities via the IVC Evidensia Academy
8. Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
9. Pension scheme
10. Discounted staff pet care

Diversity and Inclusion

At IVC Evidensia, we are committed to Diversity, Equality, Inclusion, and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are eager to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Bath Veterinary Group, Rosemary Lodge Veterinary Hospital

Rosemary Lodge, Wellsway, Bath, BA2 5RL, United Kingdom

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Animals treated:

Small animals

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