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Vehicle Damage Assessor

Motofix Accident Repair Centres

Oxford

On-site

GBP 40,000 - 55,000

30+ days ago

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Job summary

Join a leading vehicle body repair provider as a Vehicle Damage Assessor and play a crucial role in delivering high-quality repairs and exceptional customer outcomes. This position offers the opportunity to work with prestigious automotive brands and be part of a dedicated team focused on excellence. With a commitment to innovation and customer satisfaction, you will inspect vehicles, develop repair estimates, and ensure top-notch service delivery. If you're passionate about automotive repair and eager to make a difference, this role is perfect for you. Elevate your career with a company that values your skills and offers continuous learning opportunities.

Benefits

Excellent salary plus incentive

28 days annual leave

Workplace pension scheme

Free Training and Development

Employee long service rewards

Employee well-being services

Free uniform and PPE

Life insurance

Qualifications

  • Experienced Vehicle Damage Assessor with a commercial outlook.
  • Ability to maximize repair opportunities and customer satisfaction.

Responsibilities

  • Inspect damaged vehicles and select appropriate repair methods.
  • Construct repair estimates and maximize profit potential.

Skills

High quality repairs

Customer outcomes

Teamwork

Knowledge of modern repair methods

Commercial awareness

Attention to detail

Education

VDA IMI qualification

Job description

Vehicle Damage Assessor
Repair Centre
Up to £55,000 per annum
45 hours per week
Location: Oxford OX4

What we offer
  1. Excellent salary plus incentive
  2. 28 days annual leave (Inclusive bank holidays)
  3. Workplace pension scheme
  4. Free Training and Development
  5. Employee long service rewards (Inc. additional holiday)
  6. Employee well-being services
  7. Free uniform (and PPE)
  8. Life insurance

Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences.

About the role

Working as part of the repair centre team you will act as the damage repair consultant.

  1. Inspect damaged vehicle.
  2. Select appropriate repair methods appropriate to customer needs, site resource.
  3. Talk through repair methods and upselling opportunities with customers.
  4. Construct repair estimates using supporting images.
  5. Maximise profit potential by monitoring repair stages and gathering evidence to support the estimate.
  6. Attend daily production meetings to update colleagues on Damage Assessments and customer requirements.
  7. Undertake final quality Control inspections.

You will play a pivotal role in our customer journey, working in partnership with customers and skilled production teams to achieve the best outcome.

What we look for
  1. The drive and passion to deliver high quality repairs and customer outcomes.
  2. Someone who can work as part of a team with minimal supervision.
  3. Knowledge of modern repair methods with an ability to maximise repair opportunities.
  4. Commercial awareness - ability to maximise productivity/profit.
  5. Willingness to embrace best practices.
  6. Qualification and experience e.g. VDA IMI.

About you
A highly experienced Vehicle Damage Assessor with a commercial outlook, committed to excellence, with an eye for detail and customer focused. You will be seeking a position where you can make a difference, constantly learn new things and be at the forefront of technology.

Why join the Motofix family?
  1. Trusted by Premium Brands: We are proud to be approved by some of the world's most prestigious automotive brands, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
  2. Award-winning Paint & Body Centre: In Spring 2024, we opened our state-of-the-art Prestige Paint & Body Centre in Cirencester, offering top-tier services to meet the needs of our luxury automotive clientele.
  3. Customer Experience: In 2024, Motofix was recognised as Bodyshop Group of the Year and our teams enjoy a Trustpilot rating of “Excellent”.

Application Date: 13/01/2025

Next steps

Contact our talent team who will be in touch within 5 working days.
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