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Technical Support Engineer Fluid Power

Rise Executive Search & Recruitment Ltd

Wellingborough

On-site

GBP 35,000 - 42,000

2 days ago
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Job summary

An established industry player is seeking a Technical Support Engineer specializing in Fluid Power products. In this office-based role, you will leverage your expertise in hydraulic and pneumatic systems to provide essential support to both the internal sales team and external customers. Your responsibilities will include handling technical inquiries, offering product advice, and fostering customer relationships to maximize sales opportunities. This position offers a competitive salary and benefits, along with the chance to work in a dynamic team environment. If you are passionate about fluid power technology and enjoy engaging with customers, this is the perfect opportunity for you.

Qualifications

  • Experience in the fluid power industry is essential.
  • Good working knowledge of Microsoft Office and CRM systems.

Responsibilities

  • Provide technical support for hydraulic and pneumatic products.
  • Handle product technical inquiries via phone and email.

Skills

Fluid Power Product Knowledge

Attention to Detail

Customer Service Experience

Teamwork

Time Management

Tools

Microsoft Office

CRM Systems

Job description

Technical Support Engineer/Product Support Engineers
Fluid Power Products & Systems
£35K - £42K negotiable depending upon experience + benefits, pension, bonus.

On behalf of our Client, we are seeking candidates for an office-based internal technical support engineer for Hydraulic & Pneumatic Fluid Power products and solutions. To be successful, you will require experience and understanding of a range of these products such as hydraulic motors, pumps, valves, actuators, and sensors, in order to provide technical knowledge to the internal sales team and external customers whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities.

As the Technical Support Fluid Power specialist, you will deal with customers by phone and email, respond to and handle all product technical enquiries, interpret specification detail, offer suitable products and alternatives, along with quotation. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and, as is normal in a small and dedicated team environment, engage in other duties.

Knowledge and Experience
  1. Experience within fluid power industry.
  2. Fluid power product knowledge.
  3. Attention to detail.
  4. Good working knowledge of Microsoft Office and data entry systems.
  5. Experience in similar sales/customer service environment.
  6. Ability to work in a team.
  7. Good time management.
  8. Use of Microsoft Office and CRM systems.
  9. Assist with Tele sales and other proactive sales activities.
  10. Experience with a Mechanical/Hydraulic/Pneumatic engineering role, or a background in Fluid Power component distribution would be an advantage.

To register your interest, contact us with an up-to-date CV and we will be pleased to call you for a confidential discussion.

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