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Technical Support Engineer Fluid Power

Northampton Business Directory

Wellingborough

On-site

GBP 35,000 - 42,000

Full time

15 days ago

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An established industry player is looking for a Technical Support Engineer specializing in Fluid Power products. In this role, you will leverage your expertise in hydraulic motors, pumps, and valves to assist the internal sales team and engage with customers. Your responsibilities will include handling technical inquiries, providing product advice, and promoting solutions to maximize sales opportunities. This position offers a dynamic environment where you can develop your skills and contribute to a dedicated team. If you have a passion for fluid power products and enjoy customer interaction, this is the perfect opportunity for you.

Pension

Bonus

Benefits Package

Experience in the fluid power industry with product knowledge.
Ability to work in a team and manage time effectively.

Provide technical support for hydraulic and pneumatic products.
Handle customer inquiries via phone and email, offering suitable product advice.

Fluid Power Product Knowledge

Customer Service Skills

Attention to Detail

Teamwork

Time Management

Microsoft Office

CRM Systems

Data Entry Systems

Technical Support Engineer/Product Support Engineers Fluid Power Products & Systems £35K - £42K negotiable depending upon experience + benefits, pension, bonus.

On behalf of our Client we are seeking candidates for an office based internal technical support engineer for Hydraulic & Pneumatic Fluid Power products and solutions. To be successful, you will require experience and understanding of a range of these products such as hydraulic motors, pumps, valves, actuators, and sensors etc, in order to provide technical knowledge to the internal sales team and external customers whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. Ideally you will have knowledge of a wide range of Fluid Power products and solutions, enabling you to provide product advice regarding their application.

As the Technical Support Fluid Power specialist you will deal with customers by phone and email, respond to and handle all product technical enquiries, interpret specification detail, offer suitable products and alternatives, along with quotation. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small and dedicated team environment engage in other duties.

Knowledge and Experience

Experience within fluid power industry.
Fluid power product knowledge.
Attention to detail.
Good working knowledge of Microsoft Office and data entry systems.
Experience in similar sales/customer service environment.
Ability to work in a team.
Good time management.
Use of Microsoft Office and CRM systems.
Assist with Tele sales and other proactive sales activities.
Experience with a Mechanical/Hydraulic/Pneumatic engineering role, or a background in Fluid Power component distribution would be an advantage.

To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion.

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