Wastewater Pump Technical ManagerMetro Rod LTDMacclesfieldSalary £40,000 - £50,000 DOE + benefitsCar Allowance £6,000Metro Rod and Metro Plumb, part of Franchise Brands PLC, are leaders in providing comprehensive water and waste management services across the UK. As a Wastewater Pump Technical Manager within this division, you will play a pivotal role in overseeing the technical aspects of wastewater pump systems training within a 50 strong franchise network. This position combines technical expertise with leadership, project management, and commercial development aligned with customer/franchise support.
This role would suit someone from a pump engineering background, who is looking for a step up into an operational management role or someone who is already in a similar position and is looking for an opportunity for development and progression.
Your main responsibilities will be:- Technical Leadership:
- Work with the commercial team to oversee the selection, design, and specification of wastewater pump systems.
- Provide technical guidance to engineers, technicians, and field service teams.
- Ensure compliance with industry standards, regulations, and best practices.
- Project Management:
- Manage installation, commissioning, and maintenance projects for wastewater pumps for franchises where required and directed.
- Develop and oversee schedules, budgets, and resource allocation on projects.
- Collaborate with estimating division, contractors, suppliers, and clients to ensure project success.
- Troubleshooting & Maintenance:
- Diagnose and resolve complex pump failures and performance issues.
- Implement predictive and preventive maintenance strategies.
- Lead root cause analysis and recommend system improvements.
- Customer & Stakeholder Engagement:
- Provide technical support and training to customers, franchises, and internal teams.
- Conduct site visits, inspections, and system assessments.
- Collaborate with sales teams to develop tailored pump solutions.
- Compliance & Documentation:
- Ensure compliance with environmental and health & safety regulations.
- Maintain technical documentation, reports, and service records.
- Support research and development of new pumping technologies.
What we look for:- Expertise in wastewater pump systems, sewage treatment plants, hydraulics, and fluid dynamics.
- Strong troubleshooting and diagnostic skills.
- Leadership and project management abilities.
- Familiarity with relevant regulations (e.g., UK Water Industry Standards, BS EN 752, EA requirements).
- Proficiency in pump selection and telemetry systems.
- Excellent communication and customer service skills.
- Ability to train at all levels including mentoring of technical staff.
- Diligent reporting.
- Education: Degree or HND in Mechanical Engineering, Electrical Engineering, or a related field.
- 5+ years in wastewater pumping, maintenance, or engineering roles.
- CSCS, Confined Space Training, IOSH/NEBOSH (preferred), 18th Edition, train the trainer (preferred), CDM.
- Full UK driving license.
What will you receive?- 25 days annual leave - plus bank holidays.
- Royal London, Company Pension.
- Group Life Assurance.
- Additional Paid Leave / Special Leave.
- Company Events.
- Laptop / Company Mobile.
- Travel subsidy / mileage.
- Free Eye Tests / Subsidy for Glasses.
- Employee Assistance Programme.
- Occupational Health Support.
- Employee Discounts Platform - Sodexo.