Technical Advisor

Etex Group; Bristol; Hybrid; GBP 40,000 - 60,000

Job description

At Etex, our purpose is to inspire new ways of living. We are an international leader in sustainable construction, driven by a passion for excellence, but it's our people that are our top priority. We connect, collaborate, and champion the well-being of our employees, forming partnerships and pioneering change in our ever-evolving industry.

At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a Technical Advisor – Promat in Bristol!

The Technical Advisor – Promat will provide technical advice to both internal and external customers regarding Promat’s fire protection products as well as answer all customer specification enquiries.

What you’ll do:

1. Generate customer leads and partner with the Architectural Specification Managers (ASM) to develop customer relationships.
2. Compile project packs of technical specifications and provide the information to customers.
3. Monitor the website and email to answer all technical enquiries.
4. Update technical literature and create technical drawings using AutoCAD.
5. Complete Institute of Fire Engineers (IFE) Level 3 certification in Passive Fire Protection.

What you’ll bring:

1. Educated to a Degree, HNC/HND or City & Guilds in a Construction, Science, Technical, Building, Architectural or other related field, or a person who can demonstrate work experience in a relevant trade.
2. A clear communicator with an ability to translate complex technical issues into straightforward language.
3. Experience within a customer service role or administrative role in an office environment.
4. Proficiency using CAD is a plus but not required.

We are committed to equal opportunities and zero tolerance towards discrimination.

Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work.