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Team Leader
TN United Kingdom
Cambridge
On-site
GBP 20,000 - 30,000
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Job summary
Join a forward-thinking company as a Team Leader, where you'll be at the forefront of delivering exceptional customer experiences. This role involves leading a dedicated team, ensuring that every visit is memorable and that operations run smoothly even during peak times. You will be a role model for service excellence, adapting to challenges with a positive attitude. The company values its employees, offering career development opportunities and a range of perks, including generous discounts and support programs. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.
Benefits
Career development opportunities
33% discount for employees
15% discount for loved ones
Free employee assistance program
50% discount at Greene King Inns
Wage Stream access
Retail discounts up to 30%
Qualifications
- Experience in a customer-facing role with a focus on service excellence.
- Ability to manage and coordinate teams effectively during busy shifts.
Responsibilities
- Provide customers with a memorable experience during their visits.
- Deputise for management and resolve issues in their absence.
- Ensure the bar operates safely, legally, and cleanly.
Skills
Attention to detail
Customer service
Adaptability
Team player
Positive attitude
Job description
Social network you want to login/join with:
As a Team Leader, you will...
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring...
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Additional Information
We’re all about rewarding our team’s hard work, that’s why...
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Wage Stream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more...
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