Support Engineer

Aviva; London; Hybrid; GBP 40,000 - 60,000

Job description

Support Engineer

London: Salary Circa £60,000. National: Salary Circa £40,000.

Do you like working with the latest technology and are interested in enhancing your tech abilities?

We are currently recruiting for a Support Engineer with an ambition to develop strong programming skills, who loves to be hands-on and gets enjoyment out of solving complex problems. If you like to challenge the status quo and think differently, we would really like you to be a part of our exciting new team.

A bit about the job:

Aviva Zero is a greenfield Personal Lines insurer set with the ambition to be the best in the UK market. It will combine the pace, focus, and test & learn mentality of a start-up with the expertise, and financial backing of Aviva.

As a Support Engineer, you will provide timely and effective support for our products, investigating and resolving technical issues, and collaborating with the development team to improve product reliability. You will use your skills to contribute improvements to development standards and practices to increase the quality and efficiency of delivery.

A requirement of this position is being on call in case of an emergency, on a scheduled basis.

Skills and experience we’re looking for:

• Technical experience with AWS services such as Lambda, DynamoDB, and CloudWatch.
• Experience with multiple programming languages such as JavaScript/Typescript. A familiarity with Go is a bonus.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Eagerness to learn and adapt to new technologies and challenges.

What you’ll get for this role:

• London: Salary Circa £60,000. National: Salary Circa £40,000. (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Abigail Aitken a call on [phone] or send an email to [e-mail]