Technical Support Engineer

ADLIB Recruitment | B Corp™; Greater London; Remote; GBP 30,000 - 50,000

Job description

Principal Software Engineering Consultant at ADLIB Recruitment - B Corp certified & Community Engagement Partner at MotherBoard

Join a fully remote UK based business committed to growth, integrity, and collaboration.

Highly supportive working environment with a focus on improving and learning new skills.

Impressive staff retention rates – people LOVE working here!

We are recruiting for a very well-established eCommerce and technology services business who are working within in the music and entertainment sectors. They are a dynamic and forward-thinking team who pride themselves on their innovative solutions, and their working environment that always encourages learning.

Reporting to the Technical Support and Platforms Lead, we are looking for a Technical Support Engineer to join the team on a permanent basis.

What you’ll be doing

As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients, ensuring optimal performance of their systems.

What experience you’ll need

• Bachelor’s degree in computer science or similar.
• 1-2 years of experience in a technical support or development role.
• Strong understanding of web technologies, including HTTP, SSL, DNS, and general website performance concepts.
• Back-end: PHP, particularly in WordPress environments.
• Familiarity with CMS platforms, particularly Shopify and WordPress.
• Experience with database management and SQL.
• Great communication and interpersonal abilities written and verbal.
• Excellent organisational skills including prioritising work.
• Ability to work proactively, methodically and at speed.
• Excellent attention to detail and accuracy.

What you’ll get in return for your talents

• Fully remote working in the UK.
• Work abroad 4 weeks per year.
• Employee Assistance Program.
• Life Insurance – up to 4 x your salary.
• Budget for training courses, learn new technologies.
• In-person meetup with your manager every 6 months.
• Enhanced maternity leave.

What next?

If this role sounds like it could be your next career move, please get in touch with Amber at [e-mail] or apply with your most up to date CV.

Please note that we are unable to offer sponsorship for this position, applicants must be based in the UK and have the right to work.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

Software Development and Technology, Information and Media