Solutions Sales Support Engineer

Caterpillar; Antrim; Hybrid; GBP 44,000 - 56,000

Job description

Career Area:
Engineering

Compensation Grade:
23

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Title: Solutions Sales Support Engineer

Salary/Grade: £44,980 - £56,000 per annum (depending on experience)

Location: Larne

Benefits:

1. 25 days annual leave plus bank holidays
2. Up to 12% bonus
3. Contributory pension scheme - Caterpillar will double the employee's contribution up to 6%.
4. Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
5. Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.

Flexible working arrangements will be considered for this role, in-line with the needs of the business.

About EPD:

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centres, municipalities, and more.

With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers.

The opportunity:

The Solutions Sales Support Engineer will review customer requests and specifications, provide concept designs, schematic layouts, design calculations and product costing. You will work with the Solutions Sales Consultants and Caterpillar Territory Sales Managers to increase the sales of Solutions product for the Electric Power market and in so by increasing the sales of generating sets.

As the Solutions Sales Support Engineer, you will represent Caterpillar during customer meetings (both virtual and in territory) and develop and maintain relations with Dealers, Consultant Engineers and end customers.

What you will do:

1. Responsibility to provide concept designs for power and control systems while keeping within production capability. Provide cost estimation for these systems and sub systems accordingly at the enquiry quotation stage.
2. Partake in specification reviews and provide clarity around what is being provided in the offering.
3. Work closely with the various Area/Regional Sales Managers, Dealers and end customers.
4. Manage all the associated challenges in order to meet customer requirements.

What you have:

Education:

1. Engineering degree with an electrical/electronic discipline with relevant progressive experience. Candidates with lesser or no 3rd level qualification must be able to demonstrate substantially more relevant experience.

Technical Excellence - Level Extensive Experience:

1. Good working knowledge of power generation or electrical products and associated low and medium voltage distribution and protection equipment, for onsite deployment and integration.
2. Ability to interpret specifications to provide an effective solution for the customer.
3. Engages appropriate subject matter resources to effectively resolve technical issues.
4. Provides effective solutions to moderate technical challenges through strong technical competence, effectively examining implications of events and issues.

Effective Communications - Level Extensive Experience:

1. Good communication skills in written and oral form along with well-developed interpersonal skills.
2. Employs appropriate methods of persuasion when soliciting agreement.
3. Adapts documents and presentations for the intended audience.

Managing Multiple Priorities - Level Extensive Experience:

1. Demonstrable ability to prioritise, plan and deliver workload in collaboration with the management and customers.
2. Shifts focus among several efforts as required by changing priorities.
3. Addresses potential conflicts that impact current delivery commitments.
4. Works with or leads others to re-prioritize work and reschedule commitments as necessary.

Analytical Thinking - Level Extensive Experience:

1. Both good analytical and innovative skills are considered essential.
2. High attention to detail with a logical and clear thought process for problem solving.
3. Seeks discrepancies and inconsistencies in available information; explains variances.
4. Quantifies the costs, benefits, risks and chances for success before recommending a course of action.

Additional information:

1. There will be up to 15% travel to meet customers and dealers.
2. This position is currently a hybrid in-office work model, requiring a 3-day weekly office presence onsite at our Larne office and remote work for the remaining days. However, work arrangements may be adjusted at any time based on business needs.

About Caterpillar:

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Caterpillar is an Equal Opportunity Employer (EEO).

Posting Dates:
March 28, 2025 - April 3, 2025

The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

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