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Shop Supervisor

Greggs plc

Winton

On-site

GBP 20,000 - 30,000

2 days ago
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Job summary

An established industry player is seeking a Supervisor to join their vibrant team. In this dynamic role, you will inspire and lead your colleagues to deliver exceptional customer service while maintaining high standards in the shop. You’ll engage with customers across multiple channels, ensuring a brilliant shopping experience whether in-store or online. This position offers a unique opportunity to grow your career in a supportive environment that values teamwork and individual contributions. If you are reliable, have a passion for leadership, and enjoy working in a fast-paced setting, this role is perfect for you!

Benefits

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing (10%)

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme (up to 7% match)

Employee assistance app and helpline

Long service awards

Qualifications

  • Demonstrate natural leadership abilities with a passion for customer service.
  • Previous team supervisory experience in a customer-focused environment.

Responsibilities

  • Inspire the team to deliver amazing results and maintain shop standards.
  • Lead by example and serve customers in a fast and friendly manner.
  • Ensure displays are fully stocked and the shop is clean and presentable.

Skills

Customer Service

Leadership

Team Motivation

Reliability

Education

Previous Supervisory Experience

Job description

Join us as a Supervisor and you’ll be part of a team that loves putting customers first.

As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect, and drive-thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two shifts will be the same, during a typical shift you can expect to:

  • Inspire the team to deliver amazing results and maintain the excellent standards of the shop
  • Lead by example and serve our customers in a fast and friendly manner
  • Prepare our much-loved products, including making sandwiches and managing the ovens
  • Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
  • Keep the shop looking clean, tidy, and presentable
What we can offer you
  • Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
  • Free hot drinks for you to enjoy while on shift
  • Paid breaks allowing you to recharge your batteries
  • We share 10% of all our profits with our colleagues
  • Health and Wellbeing App providing Remote GP and Physiotherapy services
  • Holiday entitlement that grows as your career grows with us
  • Colleague share plans to help you invest and save for your future
  • Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
  • Confidential employee assistance app and helpline to help with your wellbeing
  • Long service awards celebrating key milestones in your career
  • Savings and discounts for your everyday shopping, leisure, and wellbeing
About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.

If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences, or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

  • Contract Details Shift pattern and availability can be discussed at interview
  • Closing Date 03 April, 2025
  • Job Category Retail
  • Business Unit Retail
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