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Shop Supervisor

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Penrith

On-site

GBP 20,000 - 30,000

Full time

10 days ago

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Job summary

An established industry player is seeking a Supervisor to join their vibrant team. In this role, you will lead by example, ensuring customers receive exceptional service across various channels, including in-shop and online orders. Your leadership will inspire the team to maintain high standards while preparing beloved products and keeping the shop presentable. This position offers a dynamic work environment where no two shifts are the same, and your contributions will directly impact customer satisfaction. If you're passionate about customer service and have supervisory experience, this is the perfect opportunity for you to shine.

Benefits

Competitive pay paid weekly
Colleague discount up to 50%
Free hot drinks
Paid breaks
Profit sharing (10%)
Growing holiday entitlement
Colleague share plans
Pension scheme with matching contributions
Employee assistance app
Long service awards

Qualifications

  • Demonstrated leadership abilities in a customer-focused environment.
  • Experience in motivating and managing a team effectively.

Responsibilities

  • Inspire the team to deliver excellent results and maintain shop standards.
  • Serve customers in a fast and friendly manner.

Skills

Customer Service
Team Leadership
Reliability
Motivational Skills

Education

Previous supervisory experience

Job description

Join us as a Supervisor and you’ll be part of a team that loves putting customers first.

As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.

We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two shifts will be the same, during a typical shift you can expect to:

  1. Inspire the team to deliver amazing results and maintain the excellent standards of the shop
  2. Lead by example and serve our customers in a fast and friendly manner
  3. Prepare our much-loved products, including making sandwiches and managing the ovens
  4. Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
  5. Keep the shop looking clean, tidy and presentable

What we can offer you

  • Competitive pay paid weekly
  • Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
  • Free hot drinks for you to enjoy while on a break
  • Paid breaks allowing you to recharge your batteries
  • We share 10% of all our profits with our colleagues
  • Holiday entitlement that grows as your career grows with us
  • Colleague share plans to help you invest and save for your future
  • Pension scheme to help you plan for your future. We’ll match your contributions up to 6%
  • Employee assistance app and confidential helpline to help with your wellbeing
  • Long service awards celebrating key milestones in your career
  • Savings and discounts across a wide range of your favourite brands and retailers

About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.

If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

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