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Shop Supervisor

TN United Kingdom

Coventry

On-site

GBP 20,000 - 30,000

2 days ago
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Job summary

Join a forward-thinking company as a Supervisor, where your leadership will inspire a dedicated team to deliver exceptional customer service. This role involves engaging with customers across various channels, ensuring a brilliant shopping experience, and maintaining high standards in the shop. You'll lead by example, prepare delicious products, and keep the environment clean and welcoming. With competitive pay and a range of perks, this is an exciting opportunity to grow your career in a supportive and fun workplace that values every employee's contribution.

Benefits

Competitive pay paid weekly

Colleague discount up to 50%

Free hot drinks

Paid breaks

Profit sharing

Growing holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Qualifications

  • Proven supervisory experience in a customer-focused environment.
  • Ability to inspire and lead a team effectively.

Responsibilities

  • Engage and motivate the team to deliver excellent customer service.
  • Maintain shop standards and ensure displays are well-stocked.
  • Prepare food products and manage cleanliness of the shop.

Skills

Customer Service

Team Leadership

Reliability

Job description

About the role

Join us as a Supervisor and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.

While no two shifts will be the same, during a typical shift you can expect to:

  1. Inspire the team to deliver amazing results and maintain the excellent standards of the shop
  2. Lead by example and serve our customers in a fast and friendly manner
  3. Prepare our much-loved products, including making sandwiches and managing the ovens
  4. Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
  5. Keep the shop looking clean, tidy and presentable

What we can offer you

  1. Competitive pay paid weekly
  2. Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
  3. Free hot drinks for you to enjoy while on a break
  4. Paid breaks allowing you to recharge your batteries
  5. We share 10% of all our profits with our colleagues
  6. Holiday entitlement that grows as your career grows with us
  7. Colleague share plans to help you invest and save for your future
  8. Pension scheme to help you plan for your future. We’ll match your contributions up to 6%
  9. Employee assistance app and confidential helpline to help with your wellbeing
  10. Long service awards celebrating key milestones in your career
  11. Savings and discounts across a wide range of your favourite brands and retailers

About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.

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