Senior Payroll & Benefits Specialist

Trip.com Travel Singapore Pte; London; Hybrid; GBP 35,000 - 65,000

Job description

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About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Our company has experienced significant growth in the EMEA region over the last five years and plans for further expansion. We are seeking a dedicated and detail-oriented Senior Payroll & Benefits Specialist to join our dynamic HR team. The successful candidate will manage payroll processing across multiple countries within the EMEA region, ensuring accuracy, compliance, and efficiency in all payroll-related activities. This role requires a strong understanding of country-specific payroll regulations, tax laws, and social security requirements.

In this Role, you'll get to

1. Manage end-to-end payroll processing for multiple EMEA countries, ensuring accurate and timely payments.
2. Ensure compliance with country-specific payroll regulations, tax laws, and social security requirements.
3. Collaborate with local payroll providers to collect and validate payroll inputs, including salaries, benefits, allowances, and deductions.
4. Review and validate payroll calculations, including statutory deductions, bonuses, and overtime.
5. Coordinate payroll data integration between HR systems and local payroll systems, ensuring data accuracy and consistency.
6. Reconcile and validate payroll outputs, including pay slips, tax filings, and social security contributions.
7. Address payroll-related inquiries and resolve issues from employees across various countries.
8. Stay updated with changes in payroll legislation and compliance requirements for the EMEA region.
9. Collaborate with HR Ops, HRBP, finance, and tax teams for accurate employee data management and seamless payroll integration.
10. Provide guidance and support to HR and finance teams on payroll processes, compliance, and reporting.
11. Participate in evaluating and implementing payroll system upgrades or enhancements.
12. Coordinate year-end payroll processes, including the production of annual tax statements and compliance reports.
13. Conduct periodic payroll audits to ensure data accuracy, identify discrepancies, and resolve payroll-related issues.
14. Liaise with external auditors and tax authorities for payroll-related audits, compliance checks, and reporting.
15. Stay updated with industry best practices and emerging trends in EMEA payroll management.

What you'll Need to Succeed

1. Continuous learning mindset and adaptability to changing payroll requirements.
2. Certification in payroll or related fields is advantageous.
3. Understanding of data protection and confidentiality.
4. Strong communication and interpersonal skills.
5. Effective organisational and time management skills.
6. Strong analytical and problem-solving abilities.
7. Excellent attention to detail and accuracy.
8. Proficiency in payroll software and MS Office, especially Excel.
9. Strong understanding of statutory deductions, tax rates, social security, and benefits regulations.
10. In-depth knowledge of EMEA payroll legislation, tax regulations, and compliance requirements.
11. Experience with local payroll providers and managing external vendor relationships.
12. Proven minimum 5-years' experience as an EMEA Payroll Specialist or similar role.
13. Bachelor's degree in Accounting, Finance, Human Resources, or related fields.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What we offer

1. Extensive learning opportunities and resources to further your career.
2. 32 days holidays (including 8 bank holidays);
3. An employee referral program that rewards you for inviting friends to come to work with us.
4. Annual travel benefit for activities booked through Trip.com.
5. Enhanced family-friendly policies to support your family, whatever the circumstances.
6. Life assurance to give you peace of mind.
7. Employee well-being program: discounted gym memberships, health cash plan, enhanced sick pay, and an Employee Assistance Program.
8. Trip.com embraces a flexible way of working, including a 3+2 hybrid.
9. Team building activities to encourage a sense of fun and belonging.

What's more?

1. Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
2. Internal transfer is encouraged, and global job rotation program enables you to pursue a global career path and make a global impact.
3. We provide learning opportunities to further your career in areas of leadership capability, soft skill, and professional expertise.
4. We encourage flexible work arrangements.
5. Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!