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Senior Mortgage Administrator

Swarm Recruitment Ltd

Basildon

On-site

GBP 25,000 - 30,000

2 days ago
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Job summary

An established financial services provider is seeking a Senior Mortgage Administrator to join their dynamic team. This role involves supporting Mortgage and Protection Advisers with application management and building relationships with clients, estate agents, and solicitors. The ideal candidate will have experience in financial services or property, showcasing excellent customer service and administrative skills. The company fosters a forward-thinking environment that encourages career progression and offers a supportive atmosphere for professional growth. If you are passionate about helping clients achieve their property goals, this opportunity is perfect for you.

Benefits

Bonuses and Commissions

Progression Opportunities

Qualifications

  • Experience in financial services or property industry is essential.
  • Strong customer service and administrative skills required.

Responsibilities

  • Manage mortgage applications from decision to completion.
  • Deliver excellent service to customers and maintain relationships.

Skills

Financial Services administration

Mortgage processing

Sales progression

Customer service

Administrative skills

IT literacy

Attention to detail

Job description

Job Title: Senior Mortgage Administrator

Salary: up to £30,000 Basic + Bonuses

Location: Basildon

About our clients and the role:

Swarm Recruitment is working with a directly authorised, well-established & growing mortgage firm looking to expand their team. Our clients are a dynamic and client-focused financial services provider dedicated to helping clients achieve their property and protection goals.

As a Senior Mortgage Administrator, you will be working closely and supporting the Mortgage and Protection Advisers with application and case management duties, building relationships with clients, estate agents, and solicitors, and being responsible for looking after your own case load and diary.

This is an excellent opportunity if you have experience of working within the financial services or property industry and are looking to join a forward-thinking organisation that offers a great working environment, along with the opportunity for career progression.

Salary & Benefits:
  • Basic Salary £25,000 - £30,000
  • Bonuses and Commissions on top
  • Progression Opportunities
Working Hours:
  • 9am-5:30pm – Monday – Friday
  • No weekends
  • Full-time
Desired Experience:
  • Financial Services administration/mortgage processing experience/ Sales progression experience either in a mortgage or estate agency environment.
  • Experience of working in an office environment.
  • Excellent customer service and telephone manner
  • Excellent administrative skills
  • IT literate
  • Excellent attention to detail
Responsibilities & Duties:
  • Process and manage mortgage applications from decision in principle through to completion.
  • Take ownership and management of tasks to successfully deliver mortgage completions.
  • Work within a regulatory procedural framework – so a professional and detailed approach is necessary.
  • Deliver excellent telephone and administration service to mortgage customers, lenders, and solicitors.
  • Manage a number of cases and update the clients.
  • Build and maintain relationships with key contacts and customers.
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