Senior Manager, Digital Regulation, Ethics & Regulatory Compliance

Deloitte LLP; London, Manchester, Birmingham; Hybrid; GBP 40,000 - 80,000

Job description

Are you interested in how digital technologies shape almost every aspect of our everyday lives – from remote working and e-commerce to social media, dating apps, online gaming and more?

Are you interested in the challenges society faces in combating disinformation, keeping children safe online, preventing harmful content and behaviour, enabling fair digital competition, supporting freedom of speech, protecting data privacy, and responding to the risks of ever more advanced AI models and tools? If so, this may be the role for you.

We are at a global crossroads as regulators and policymakers bring a wave of new laws and regulations aimed at regulating digital platforms and the wider technology, media and telecommunications industry. Whether it is social networks, messaging services, search engines, app stores or online marketplaces… all digital business will be affected.

Deloitte’s Digital Regulation offering is formed of a multi-disciplinary team that includes governance, risk and compliance specialists, lawyers, trust & safety professionals, auditors, technologists, and digital regulation and policy experts working in collaboration with specialist teams across Deloitte. We are helping some of the world’s leading brands navigate the challenges of regulatory change by delivering premium advisory services, as well as operating model transformation design and delivery, and regulation specific support. Through our work we make an impact that matters by improving the rights of the 5.5bn+ global users of digital technology.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

We are looking to expand our Digital Regulation team with highly motivated and collaborative individuals who will bring an understanding of risk and regulatory compliance issues along with project delivery skills, aimed at defining and delivering bespoke regulatory compliance solutions and building strong & trusted relationships with our target clients.

Our team works with some of the largest and most complex technology, media and telecommunications organizations in the world and successful candidates would be able to support these platforms across the end-to-end regulatory lifecycle of digital regulations from operational model design and implementation, identification and mitigation of digital platform risk and preparation for independent audits.

We are recruiting candidates with a range of skills for our multidisciplinary team. This role would suit experienced risk and compliance professionals looking for a new purpose; Trust & Safety leaders who are looking to take on the next challenge; or a digital regulation or policy expert who’s ready to roll up their sleeves and get hands-on experience of practical implementation of regulations.

Successful candidates would be able to support clients across one or more of the following areas:

• Designing and implementing enterprise level governance, risk and compliance frameworks
• Performing regulatory risk assessments (for example, online safety risk assessments or compliance risk assessments)
• Helping businesses document regulatory controls and preparing for independent audits (including ISAE3000)
• Setting up Trust & Safety and Content Compliance processes/controls (including in the areas of minor/vulnerable user safety, fundamental rights, codes of practice, deepfakes and NCII)
• Advising on specific regulatory domains including internet regulation, artificial intelligence and media regulation
• Underpinning compliance processes with proportionate RegTech solutions
• Working across multiple industries, you will need to work with clients to help them identify challenges with their existing risk and compliance capabilities and help provide solutions via a combination of advisory, process, capability and/or technology improvements.

Connect to your skills and professional experience

You’re adaptable and able to understand and assimilate regulatory issues across different types of industries and to develop insights into how these issues might affect different types of business and can change direction quickly as industry standards emerge or client priorities change.

You take a pragmatic approach to compliance centered on a solid understanding of governance, ethics and compliance frameworks thus enabling us to provide sound advice to our clients to help them meet the challenges they face and minimize risks in an effective, efficient, and coherent manner.

You’re passionate about technology and innovation, and thoughtful about the drivers for regulatory transformation (online harms, competition, AI/Machine Learning) and the wider regulatory ecosystem in which our clients operate.

We encourage an agile approach to working and we expect an individual to work in a way that meets both the needs of the clients, the team, and their personal situation.

• Background in Governance, Risk, Ethics and/or Compliance either in industry or professional services (or a sound understanding of the area/willingness to learn)
• Proven track record of delivering complex projects, often to tight timelines, and meeting scope, budget and quality requirements
• Knowledge of key flagship digital regulations, which could include: EU (European Union) Digital Services Act, EU Digital Markets Act, EU AI Act, EU Media Act and UK Online Safety Act
• A keen interest in understanding digital technologies and the harms these can have on society
• Experience supervising and guiding team members, with coaching/mentoring, objective setting, performance management and career development
• Open to travel to client sites and/or flexible working hours to match client needs as required by this position.

Individuals should have all or some of the following personal skills:

• Team-working and inclusive working style
• Innovative in working style and nature
• Excellent communication skills (including presentations, report and proposal writing)
• Good commercial acumen
• Confidence in navigating complexity and ambiguity
• Ability to work as part of a global diverse team in an agile environment
• Problem solving to help build solutions for clients by applying insight and experience
• Experience of business development including creating new service offerings and selling these to clients (or internal stakeholders)
• Experience using technology platforms or solutions to support/deliver projects
• Foreign language skills and/or proven record of working across/with different geographies

Connect to your business - Strategy, Risk & Transactions Advisory

In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference.

Regulatory & Financial Risk

We provide advisory services across the risk and regulatory landscape to help our clients move beyond simply meeting the minimum compliance standards, to strategically creating a responsible, sustainable future. This includes providing critical insight and advice on the future of regulation to assist our clients in anticipating change and responding with confidence.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“For me it’s the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it’s not just that, the number of opportunities you get working for such a large firm is amazing.” - Jess, Strategy, Risk & Transactions Advisory

"What I personally find so exciting is that we have the freedom to affect massive change." - Christian, Strategy, Risk & Transactions Advisory

Our hybrid working policy

You’ll be based in Birmingham, London, or Manchester with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritize your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers