Senior Executive Assistant

American Express; London; Hybrid; GBP 40,000 - 80,000

Job description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

We are looking for a highly efficient, organized and competent Senior Executive Assistant with keen attention to detail and high standards for accuracy and efficiency that will report to the EVP, International Growth Markets.

The EVP is based in Stockholm, reports to the President International Card Services and is part of the International Card Services Leadership team. Being in London, you will also play a crucial role by partnering closely with the other EVPs' offices.

The EVP International Growth Markets leads a global team of 1000+ colleagues spanning a wide geographical area. The nature of the leadership role requires significant travel and frequent meetings with senior leaders across geographies and Lines of Business.

As such, this role requires a high level of self-management and personal responsibility coupled with keen prioritization, professionalism and ability to manage multiple time and topic sensitive tasks. Strong communication skills (written and verbal) and the ability to influence to drive outcomes.

How will you make an impact in this role?

The Senior Executive Assistant will be responsible for a broad range of activities, including:

• Coordination and managing business meetings, making all needed arrangements including sending invitations, reserving facilities, set up of our video communications tool WebEx, transportation, catering and assemble meeting materials.
• Calendar management, including coordination of compounded meetings with internal and external parties, across multiple time zones, and management of calendar clashes.
• Book and arrange multiplex travel arrangements/logistics including: air, hotel, transfers & visas.
• Organizing regular team meetings, 1-to-1's with subordinates and other team members, Town Halls, round table meetings and team-building activities, including agenda prep, material preparation.
• Producing presentations, documents and general correspondence.
• Timely and compliant expense management.
• Serve as training champion for the International Growth Markets.
• Prepare/maintain organization charts and/or distribution lists; track recruitment and/or headcount.

Minimum Qualifications:

• Management of diaries using autonomy to make decisions.
• Draft and proofread internal and external communications for quality, accuracy and relevance, offer opinions to collaborators and relevant teams.
• Timely preparation of expenses and invoice claims for collaborators.
• Self-starter with the ability and courage to make own decisions. Moreover, to have the flexibility and the understanding of when a fast response and delivery can be of high value.
• Able to demonstrate strong interpersonal skills and ability to form strong stakeholder relationships to influence.
• High integrity to manage confidential information on behalf of senior leaders.
• Good written and verbal communication skills and the ability to produce presentation material (expertise in Microsoft Office Suite) is an advantage.
• Former experience as an Executive Assistant to senior leaders operating in an International environment.
• Ability to drive own continual self-development.
• Flexibility to adapt to different leadership styles and prioritize leader’s different needs effectively.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.