Enable job alerts via email!

SENIOR CLAIMS MANAGER

Floss Agency

Birmingham

On-site

GBP 40,000 - 70,000

23 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

An established industry player is seeking a Senior Claims Manager to lead a dynamic team in Birmingham. This exciting role involves managing and developing a large claims department, ensuring performance targets are met while delivering outstanding customer experiences. The position offers a hybrid work model, allowing for flexibility between office and home. With a focus on leadership and strategic thinking, this role is perfect for someone passionate about driving quality and efficiency in claims handling. Join a company that values its employees with excellent benefits and a supportive work environment.

Company bonus scheme

Private healthcare

Company contributory pension

Life insurance

Discounts on products

Generous annual leave

Wellbeing programs

Flu vaccination

Eye care

Proven track record in managing large insurance claims handling teams.
Strong understanding of FCA regulations and customer service.

Manage and supervise a team of Claims Managers and Claims Handlers.
Drive quality and efficiency in claims processing to meet performance targets.

Leadership Skills

Communication Skills

Strategic Thinking

Adaptability

MS Word

MS Excel

We are looking to recruit an experienced Senior Claims Manager on a full-time, permanent basis in Birmingham. You will be responsible for the management and supervision of 4 Claims Managers and up to 50 Claims Handlers.

The role will be worked on a hybrid basis (3 days in the office & 2 from home).

Overview:

To manage, co-ordinate and develop the claims activity within the Claims department to ensure that all performance targets / KPI's are consistently met. Within your teams, work to drive quality and efficiency that meet and exceed the needs of the business.

To lead, develop and motivate your department to enable the delivery of a customer-centric service which delivers outstanding experiences to customers at every touch-point.

You will:

Have a proven track record of managing large insurance claims handling teams
Good working knowledge of MS Word & Excel
Able to communicate confidently with clients, customers, and suppliers
Strong understanding of FCA
Flexible/adaptable and able to work under pressure
Strong leadership skills
Strategic thinker

Benefits:

Excellent benefits include: Company bonus scheme, private healthcare, company contributory pension, life insurance, discounts on products, generous annual leave, wellbeing programs, flu vaccination, eye care, and more.

WE ARE UNABLE TO CONSIDER CANDIDATES WITHOUT THE REQUIRED EXPERIENCE. PLEASE ONLY APPLY IF YOU MEET THE CRITERIA.

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs