Job Summary
An exciting opportunity has arisen in the Estates and Facilities Department at Mersey and West Lancashire Teaching Hospitals NHS Trust. We are looking to recruit an experienced, competent, self-motivated, enthusiastic, dynamic, proactive and flexible individual who will carry out the role of Project Manager in our acute PFI hospitals and community portfolio.
You will have a key role in the delivery of strategic major and minor projects across the Estate, all with varying complexity, timescales and budgets. You will support the Trust in development of business cases and the implementation of the extensive capital and lifecycle programme.
You will have the opportunity to develop the role, which will provide a professional, customer focus, high quality service, promoting a project management culture in the Trust and to our partners.
We are looking for someone with significant experience of project management in a healthcare or public sector environment, with a proven track record of delivering to timescales and budget. Experience of a PFI environment would be desirable.
Main duties of the job
The post-holder will develop and maintain systems and procedures to demonstrate and maintain compliance with the PFI Project agreement and levels of quality and service. Ensuring that such systems and procedures are used to effectively manage the PFI Contract is a key element of the post.
The post-holder shall, in partnership with New Hospitals and its sub-contractors, ensure that all elements of the Project Agreement are met and any areas of non-compliance are resolved.
The post-holder will work proactively with the Trust's HR representatives, New Hospitals and its sub-contractors to manage Retention of Employment (ROE) staff.
The post-holder will act as the Trust's intelligent client in respect of the PFI contract and associated FM services.
The post holder will manage on behalf of the Deputy Director of Estates and Facilities delegated budgets related to the PFI and FM services including community services.
The post-holder is responsible for recruitment, management and retention of subordinate staff, including negotiations on behalf of the Trust with staff groups, organisations and unions.
The post-holder will deputise for the Deputy Director of Estates and Facilities as required by the exigencies of the service.
Work closely with Community Health partnerships, NHSP and other organisations in negotiating external property leases on behalf of the Trust.
About Us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Job Description
Job responsibilities
KEY DUTIES
- To develop and implement systems and procedures to ensure that specified contract performance indicators are monitored, validated and recorded.
- To lead in effective communications and regular forums with New Hospitals and its sub-contractors to ensure compliance with the Project Agreement.
- To develop formal monthly reporting mechanisms to the Deputy Director on performance against the Project Agreement, identifying any areas of non-compliance and remedial actions taken.
- To ensure that the Unitary Payment made by the Trust reflects the appropriate payment from the Financial Model, and includes any revenue impacts, of variations or volume sensitive service adjustments.
- To negotiate with New Hospitals and their sub-contractors to agree contract variations, additional services, changes etc.
- To negotiate annual price list changes for catering, vending, hospitality services, minor works, etc.
- To liaise with New Hospitals and its sub-contractors on all aspects of Facilities Management to ensure there is an effective, seamless service provision to patients, visitors and other users.
- To take the lead for the Trust in the regular market testing of FM services as required by the project agreement.
- The post-holder will work proactively with the Trust's HR representatives, New Hospitals and its sub-contractors to ensure that staff employed under the retention of employment model are managed effectively and in accordance with Trust procedures.
- As the Trust's intelligent client, the post-holder will ensure that proposed variations to the Project Agreement are managed to obtain value for money for the Trust.
- To liaise with New Hospitals in any review of Trust contingency plans (e.g. disaster and business continuity planning).
- The post-holder will oversee the Trust's Irregular Maintenance Budget.
- To negotiate and manage retained estate service level agreements.
- Overall responsibility for the effective implementation, development and promotion of the national Clean Hospitals and related patient environment issues.
- Develop effective systems that will allow users of the service to obtain maximum satisfaction from the FM services and to ensure future service provision reflects the changing needs of the Trust.
- To liaise with service users (staff, patients and visitors) to understand the customers' views and requirements and ensure these are fed into negotiations with New Hospitals and its sub-contractors and other non-PFI organisations.
- Ensure New Hospitals and its sub-contractors input into key Infection Control projects, in liaison with the Trust's infection control team.
- Consult with the Trust's infection Control Team regarding key issues within the contracting process for Facilities Management.
- To investigate and respond to facilities related complaints in accordance with Trust related Policies and Procedures.
- To author, implement and review facilities contingency plans and to participate in disaster and continuity planning across the Trust.
Person Specification
Qualifications
Essential
- Degree and/or professional qualification or equivalent experience
- Sustained record of continued professional development
Desirable
- Postgraduate degree e.g., Masters level MBA, marketing qualification
- PRINCE2 or equivalent experience
- Live membership of relevant professional body
Knowledge & Experience
Essential
- Possesses the appropriate maturity, seniority, credibility and presence to represent the Trust at a senior level
- Financial management experience, commensurate with operational management
- Experience of line management of staff
- Knowledge and understanding of quality and performance auditing systems and processes
- Evidence of significant involvement / leadership of redesign and change management
- Understanding of the NHS and its infrastructure
- Experience in dealing with and managing conflict.
Desirable
- Commercial awareness, with an ability to understand Private Sector drivers
- Significant operational management experience in Facilities Services
- Experience and skills in managing complex contractual relationships ideally in a PFI environment
Skills
Essential
- Ability to work under pressure and to react rapidly to changing requirements and demonstrate the ability to plan and use own time productively, economically and effectively.
- Ability to present well-reasoned and structured argument orally and in writing
- Analytical skills
- Proficiency in the use of ICT
- Ability to explain complex matters
- Proven ability to work to deadlines and to translate priorities into logical actions
- Excellent negotiating and influencing skills
- Excellent professional and strategic leadership skills with the ability to manage multidisciplinary teams and demonstrate good team building and people management skills
- Personal gravitas and credibility that generates trust and confidence in others
- Self-disciplined with high level of personal integrity
- Ability to deal with confidential issues in a professional and sensitive manner
- Enthusiasm and stamina to achieve goals
- Displays initiative, and innovative thinking
- High degree of self-awareness
- Prepared to work flexibly and travel between sites within the region.
- Ability to manage work pressures effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Mersey and West Lancashire Teaching Hospitals NHS Trust
Address: Mersey and West Lancashire Teaching Hospitals NHS Trust/Various sites, Dicconson Way, Ormskirk, L39 2AZ
Employer's website: https://www.merseywestlancs.nhs.uk/