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SD WAN Network Engineer

CBSbutler Holdings Limited trading as CBSbutler

Bracknell

On-site

GBP 50,000 - 58,000

7 days ago

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An established industry player is seeking a skilled SD WAN Network Engineer to join their team in Bracknell. This role offers a unique opportunity to work collaboratively within a shared service environment, providing essential technical support for SD-WAN services. As part of the 3rd Line Team, you will engage in network monitoring, diagnostics, and troubleshooting while ensuring compliance with quality standards. The ideal candidate will have a strong background in networking, particularly with Cisco and Juniper technologies, and will be SC cleared. If you're passionate about enhancing network capabilities and delivering top-notch support, this position is perfect for you.

Experience in a 3rd NOC support group and networking SME.
Knowledge of SD-WAN, Cisco Viptela, and Juniper Routers preferred.

Monitor networks and manage events using Orchestrator tools.
Create solutions for identified issues and escalate when necessary.
Pre-configure equipment for customer installation and implement changes.

WAN

Network Engineer

SC Cleared

Cisco

MS Service Center Support

Orchestrator tools

Cisco Viptela

Juniper Routers

SD WAN Network Engineer

Opportunity: Permanent, Fulltime onsite in Bracknell / Basingstoke

Clearance: SC cleared role

Salary: £50,000 plus bonus

Skills:

WAN
Network Engineer
SC Cleared
Cisco

We are looking for a 3rd Line Shared Service Support Network Engineer (SD-WAN) to work collaboratively across our accounts within the SD-WAN shared service. Your role will involve direct technical support for services in the SD-WAN team as part of the 3rd Line Team and assist in the day-to-day operations and duties of the SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and to develop and enhance their diagnostic skills/capability.

Responsibilities:

Network Monitoring & Event management via Orchestrator tools
Detailed investigation and diagnostics
Create workarounds, solutions, and mitigations for identified issues
Identify issues requiring more detailed analysis and escalate to product manufacturer
Receive escalated customer fault reports and technical enquiries, analyze, investigate, and produce support solutions
Perform remote diagnostic tests where applicable to aid primary fault rectification
Ensure all work performed complies with the Company's quality requirements and ISO9000
Pre-configure equipment for customer installation
Implement approved configuration changes
Assist in collation of performance & availability data
Test and develop within the pre-production environment and rollout to the production environment

Your Experience:

Experience working in a 3rd NOC support group
Networking SME
Ideally have knowledge of MS Service Center Support tool, SD-WAN, Cisco Viptela, and Juniper Routers
Thorough knowledge of network technologies relating to Cisco/Juniper product set preferred
Ideally have been in a support role in a WAN environment, with knowledge of IP, Routing, SD-WAN solutions, Cisco Viptela, encryption, edge visualization (VMWare or Adva)

If you'd like to discuss this SD WAN Network Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.

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SD WAN Network Engineer

CBSbutler Holdings Limited trading as CBSbutler

Bracknell

On-site

GBP 50,000 - 58,000

Job summary

Qualifications

Responsibilities

Skills

WAN