Sales Support Advisor

Hermitage Consultancy; England; On-site; GBP 27,000 - 28,000

Job description

Sales Support Advisor

Full Time Blackburn

£27,000 - £28,000 Bonus Benefits

Are you an organised administrator with a strong customer service mindset and some insurance knowledge?

We're looking for a Sales Support Advisor to join our collaborative team. This is a brilliant opportunity for someone who thrives in a support role, enjoys variety, and is confident handling client-focused admin in a professional setting.

You'll work closely with experienced consultants to ensure clients receive seamless, high-quality support across a portfolio of health and wellbeing products including private medical insurance, health cash plans, and travel insurance.

What you'll be doing:

• Providing day-to-day administrative support to consultants
• Managing policy memberships (adding/removing members, updating details, liaising with insurers)
• Handling office tasks including post, data entry, and record-keeping
• Maintaining and updating the CRM system
• Ensuring all data is compliant with GDPR and FCA regulations
• Liaising with internal teams and external insurers to ensure accuracy and service delivery

What we're looking for:

• Strong administrative and customer service experience
• Background or exposure to insurance, ideally in a support or coordination role
• Confident using Microsoft Office (Word, Excel etc.)
• Professional, proactive, and great at managing multiple tasks
• Excellent attention to detail and strong organisational skills
• Willingness to travel occasionally for training or team meetings

What's on offer:

• Competitive pay, Bonus scheme full benefits package (pension, life cover, private medical, health cash plan, share save scheme)
• Supportive team culture with ongoing training and development
• Funding for industry qualifications post-probation