Sales Support Administrator - Buckinghamshire

Permanent Futures; Greater London; Hybrid; GBP 40,000 - 60,000

Job description

Sales Support Administrator - Buckinghamshire

Dependant on Experience!

Buckinghamshire

ABB-AB/SSA

Posted on November 28, 2024

Expires on January 28, 2025

About the role

Hybrid – 3 days onsite / 2 days WFH

– Performance related bonus
– 25 days annual leave + bank holidays (option to buy 5 additional days)
– Lunch provided by the company on office working days (ordered in)

My client is an importer and distributor of products for food manufacturing, food service, and retail sectors. Through experienced commercial, technical, and logistics teams, they are experts in the products they sell and continually add value to the supply chain.

Due to growth, they are hiring a Sales Support Administrator to join their existing team!

Your Key Responsibilities:

1. Acting as a conduit between the Sales team, customers, international suppliers, and colleagues to ensure smooth communication and efficient operations.
2. Providing support to the Sales Team and the wider business, assisting with daily tasks and addressing inquiries as needed.
3. Receiving and processing quotations from the Sales/Commercial team in SAP and communicating offers and contracts to customers and suppliers.
4. Liaising with the Website and Social Media Administrator for Marketing purposes and assisting with targeted customer outreach initiatives.
5. Helping in the completion of customer questionnaires, managing documentation, and sending out Certificates of Analysis and Specifications.
6. Maintaining accurate and organised files on the server and collaborating with the IT team to ensure data integrity for the Sales team.
7. Assisting the Sales Support team with general quality assurance functions to meet business standards.
8. Owning monthly sales reports and supporting the preparation of customer presentations, including gap analysis and graphs.
9. Supporting the onboarding process for new customers and products to ensure a seamless transition.
10. Requesting and organising samples from suppliers to assist the Sales team in delivering high-quality service.
11. Plus, any other reasonable duties at the request of senior management and flexibility to support the wider business when needed!

What You’ll Need:

1. A sociable, gregarious character who understands the relationship between supplier and customer.
2. Numeracy, exceptional communication skills, and a good working knowledge of Microsoft Suite of software including Excel, Teams, PowerPoint, and Outlook are essential.
3. Organised with attention to detail.
4. Seeks empowerment, support, dependability, and self-starter.
5. Open & efficient communication with internal & external stakeholders.
6. Reporting & administrative experience.
7. Energetic and resilient team player.

Useful Skills:

1. Vocational qualifications & training.
2. Experience in working alongside a sales team in an FMCG environment.
3. Knowledge of SAP.
4. Knowledge of Spanish.