Sales Support Administrator

Austin Fraser; Poole; On-site; GBP 32,000

Job description

Sales Support Administrator, £32,000, Poole

As a Sales Support Administrator, you'll be a part of a dynamic sales team and will provide support to the Business Development Managers to ensure customer relationships are developed and customer expectations are exceeded. You'll provide day-to-day support to the sales team by assisting with customer-related administration tasks.

Background & Benefits

With over 35 years' experience supplying critical products to a variety of Blue-Chip companies, the company is an expert in their industry. They are committed to the company mission by providing solutions that work, with a focus on ethical values. As a fair and flexible employer, they offer a rewarding, exciting place to work and have recently invested in newly refurbished offices - some of the best we've seen in the South!

As a Sales Support Executive, you'll join a professional, friendly team, and you'll also benefit from the following:

1. Monthly bonus scheme
2. Regular team building events
3. Modern open-plan office
4. Holiday buy-back scheme
5. Free lunch every Friday
6. Unlimited free 'tuck shop' snacks in the kitchen

Responsibilities

As a Sales Support Administrator, you'll be responsible for:

1. Providing ongoing support to the Business Development Managers
2. Monitoring and tracking the sales process and assisting with customer onboarding
3. Recording, tracking, and administrating accurate reporting of sales/customer related activity
4. Understanding and knowing your customer so you can action certain tasks/enquiries without the BDM involvement
5. Working as a team to look at ways to drive profitability into existing accounts and identify opportunities

Requirements

As a Sales Support Administrator, you'll have:

1. A confident telephone manner with the ability to build successful customer relationships over the phone
2. Previous experience managing customer accounts and building relationships ideally within a supply chain business
3. Experience in supporting a sales department with a good understanding of the sales process
4. Strong IT skills including very strong Excel skills and an understanding of CRM systems
5. Excellent communication skills with the ability to articulate yourself to relay information effectively and precisely
6. A positive outlook with a tenacious and driven mindset

Interested?

If you are interested in this Sales Support Administrator vacancy, please apply via this advert, or for more information call Ellie or Harriet at Rubicon.

Keywords: Customer Service, Account Management, Administration, Accounts, Sales Support

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