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Remote Chat Support Executive – Work from Home
VITA CV
United Kingdom
Remote
GBP 40,000 - 60,000
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Job summary
An innovative staffing firm is seeking a Remote Chat Support Executive to deliver exceptional customer service from the comfort of your home. In this role, you'll engage with customers via live chat and email, providing accurate information and resolving issues efficiently. This position offers flexible hours and the chance to work 100% remotely within the UK. Ideal candidates will have strong typing skills, excellent written communication, and a customer-first attitude. Join a dynamic team and make a difference in customer experiences while enjoying the convenience of remote work.
Qualifications
- Previous experience in customer service or chat support preferred.
- Strong typing speed with accuracy is essential.
Responsibilities
- Respond promptly to customer queries via live chat and email.
- Maintain a professional tone while handling multiple chats.
Skills
Customer Service
Typing Speed (40+ WPM)
Written Communication
Problem-Solving
Multi-tasking
Tools
CRM Software
Helpdesk Software
Job description
Join to apply for the Remote Chat Support Executive – Work from Home role at VITA CV.
Job Type: Contract
Job Description
Vita CV is hiring on behalf of our client for a Chat Support Executive to provide outstanding customer service via live chat and email. This fully remote role offers flexible hours and competitive pay.
Responsibilities:
- Respond promptly to customer queries via live chat and email.
- Provide accurate information and resolve customer issues efficiently.
- Maintain a professional and friendly tone while handling multiple chats.
- Troubleshoot basic technical issues and escalate when necessary.
- Keep detailed records of customer interactions in the company’s CRM system.
- Work collaboratively with the support team to improve customer experience.
Requirements:
- Previous experience in customer service or chat support preferred.
- Strong typing speed (40+ WPM) with accuracy.
- Excellent written communication skills with correct grammar and clarity.
- Ability to handle multiple conversations simultaneously.
- Problem-solving skills and a customer-first attitude.
- Familiarity with CRM and helpdesk software is a plus.
- 100% remote work within the UK.
- Training provided for the right candidate.
To apply, submit your CV today.
Not Applicable
Contract
Administrative and Customer Service
Staffing and Recruiting
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