Office Administrator

Altegra Integrated Solutions Limited.; South Petherton; On-site; GBP 25,000 - 35,000

Job description

Altegra Integrated Solutions has grown to become one of the UK's leading independently owned material handling equipment service providers, and provides facilities management, training and hire to its customers with over 100 employees and 2 sites located across the UK.

About us
At Altegra, we specialise in tailored solutions for industrial and commercial needs. Our expertise includes industrial and commercial doors, automatic door systems, aluminium fabrication, CCTV, and access and security solutions. With a commitment to excellence, we deliver enhanced security, seamless access control and optimised efficiency to any structure.

About the Role
The Access and Security Administrator will play a key central role in organising the planning and scheduling of service, repairs, and installations for a diverse range of industrial and automatic doors within our vast customer range, including Facilities Management accounts. Your responsibilities will involve managing orders, liaising between engineers and customers, undertaking administrative duties, and upholding strict adherence to established procedures.

Responsibilities

1. Ordering of stock:
   Accepting orders from clients and inputting them into the system.
   Generating and managing purchase orders.
   Receipting goods for orders accurately.
2. Job Scheduling and Coordination:
   Planning and scheduling service, repair, and installation jobs.
   Coordinating with engineers and customers to ensure timely completion of tasks.
   Booking in jobs and ensuring all necessary resources (engineers/subcontractor, vehicles and parts) are available.
3. Invoicing and Financial Administration:
   Ensure timely completion of jobs to facilitate daily invoicing.
4. Quoting and Technical Documentation:
   Creating quotes for customers, following established processes.

Other Duties:
Undertaking any additional duties assigned by the line manager to support the smooth operation of the department.
Supporting the wider Access & Security Management team with administration duties.

Candidate Requirements

• Strong organisational and time management skills.
• Excellent communication and proficiency in computer systems and software.
• Attention to detail and accuracy in data entry and documentation.
• Knowledge of industrial and automatic door systems.

What we offer:

• Up to 27 days holiday (plus bank holidays) depending on length of service.
• 2 x basic salary death in service payment, payable to your nominated recipient.
• Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, annual health checks, etc.
• Benefits platform giving discounts on major supermarket shops, high street vendors, holidays, and gym memberships.
• Employee Assistance Programme.
• Ongoing training and career opportunities.
• Cycle to work scheme.
• Refer a friend bonus £500 per person – terms apply.
• Long Service Awards on 10, 20, and 30 years.
• Life Event Day - Getting Married, Moving Home, Graduating.