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no7 Advisor

BOOTS

London

On-site

GBP 24,000 - 27,000

30+ days ago

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Job summary

An established industry player in beauty is seeking enthusiastic individuals to join their team as No7 Advisors. This role is perfect for those who love skincare and beauty, as you will be helping customers find the best products tailored to their needs. You will have the opportunity to complete a prestigious 12-month Skin School development program and become a certified skin expert. With a focus on diversity and inclusion, this company empowers you to be your authentic self while providing a supportive and vibrant working environment. If you're passionate about beauty and customer service, this is the opportunity for you!

Benefits

Generous employee discount

Holiday entitlement increases with service

Discretionary annual bonus

Quarterly allocation of No7 products

CIBTAC certification training

Support for cancer patients

Retirement Savings Plan

Professional uniform

Qualifications

  • Experience in customer service and beauty products is preferred.
  • Desire to learn about skincare and beauty trends.

Responsibilities

  • Build relationships with customers and provide personalized consultations.
  • Meet sales targets and promote No7 offers.

Skills

Customer Service

Sales Targets

Skincare Knowledge

Teamwork

Empathy

Education

CIBTAC Certification

Job description

The salary for this role is £24,245.10 - £26,884.69 for full-time hours depending on location. For part-time hours, the salary will be pro-rata.


No7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs.


Who we are

Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics, and Sleek MakeUP. We believe in creating the best in beauty for everyone!

We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.

We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity, and inclusion are at the center of everything we do.

Join us and together we can achieve more.


About the role

You will work onsite and report into the Assistant Store Manager or Store Manager. Your main responsibilities will be to:

  1. Build great relationships with customers and colleagues.
  2. Provide personalised consultations using the latest skincare, makeup, and beauty products.
  3. Meet your sales targets and tell customers about our No7 offers and in-store promotions.
  4. Complete our award-winning 12-month Skin School development programme.
  5. Share knowledge and tips with your wider store team, creating a vibrant and supportive working environment.
  6. Ensure your counter is beautifully presented to showcase the range of No7 skincare and beauty products.

What you'll need to have

We are looking for people who:

  1. Welcome each customer and treat everyone with empathy and understanding.
  2. Enjoy meeting sales targets and playing their part to deliver great team performance.
  3. Love to learn and keep up to date with the latest skincare and beauty trends.
  4. Are comfortable working both on their own and within a team.
  5. Desire to be a proud brand ambassador for No7 and help our customers find the best products for them.

It would be great if you also have:

  1. Previous experience working with customers.
  2. Experience using skincare and beauty products on customers.

Our benefits
  1. Generous employee discount on our own brands and partner businesses.
  2. Holiday entitlement that increases with length of service.
  3. Discretionary annual bonus scheme.
  4. Your own quarterly allocation of No7 products for you to try out at home and further share your insights with your customers.
  5. Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification.
  6. You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment.
  7. Retirement Savings Plan.
  8. A stylish and professional uniform.

We have a great range of benefits that go beyond salary and offer flexibility to suit you.


What's next

If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.

We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.

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